Search found 146 matches

by Ryan Callahan
Thu, Mar 01 2012, 11:53AM
Forum: eCabinet Systems Software
Topic: Registration code generator not working??
Replies: 2
Views: 4473

Re: Registration code generator not working??

Mark,

Thanks for the heads up. By now you should have received all of your code requests.

If not, then please check your SPAM folder now as the requests have now been emailed.

Any more issue, please do not hesitate to let us know.
by Ryan Callahan
Mon, Feb 21 2011, 2:15PM
Forum: Thermwood 3-Axis Machinery
Topic: SYS0038 -- The system cannot find the COM4 device (thm.exe)
Replies: 3
Views: 3776

Re: SYS0038 -- The system cannot find the COM4 device (thm.exe)

Alfred, Sorry to hear you are having this trouble. In OS/2, IRQ sharing is not allowed, and this is what is generating your issue. The motherboard supports Plug-n-play that has decided to move your network card (or some other device) to IRQ of 11 (IRQ 10 and 11 are reserved for COM PORT 3 and 4 resp...
by Ryan Callahan
Mon, Oct 11 2010, 9:32AM
Forum: eCabinet Systems Software
Topic: Unrecognized database format
Replies: 2
Views: 3249

Re: Unrecognized database format

Tim, If you have any custom hardware pricing in the database in question, then please send me a copy so that I might examine this to see what has gone wrong. If not, then in order for a reinstall to help with this issue, you will need to locate the file in the error message, and delete or move it fr...
by Ryan Callahan
Wed, Sep 08 2010, 1:02PM
Forum: eCabinet Systems Software
Topic: Failed to create empty document after restore
Replies: 16
Views: 13899

Re: Failed to create empty document after restore

Rob, I am not sure what has happened as this should be a pretty simple thing to do. I am working on testing this using some virtual machines, but I thought I would ask some questions first. You said you MOVED the file from one machine to the other. If you did a COPY, then all is well and this is not...
by Ryan Callahan
Tue, Aug 10 2010, 9:45AM
Forum: eCabinet Systems Software
Topic: Unable to generate JPG file
Replies: 2
Views: 3663

Re: Unable to generate JPG file

Mario, I am not having any issues here, so I must ask the obvious. When you say unable, do you mean that the JPG is empty or do you main that you are unable to locate the picture once it is generated? If you are having an empty JPG being created, then please post your job and let me know what versio...
by Ryan Callahan
Thu, Jun 03 2010, 2:18PM
Forum: eCabinet Systems Software
Topic: Angled Cabinet Help
Replies: 3
Views: 4322

Re: Angled Cabinet Help

Kevin, I think if you start with a Std Base Corner cabinet, then play with the multiple settings, you will be able to achieve your goal. Once you select the corner as your seed, notice the blue arrow under Cabinet Edit. This will give you the options for setting any of the base dimensions. Be sure t...
by Ryan Callahan
Thu, Jun 03 2010, 2:07PM
Forum: eCabinet Systems Software
Topic: Can't Install V6.4
Replies: 2
Views: 3693

Re: Can't Install V6.4

Timothy, Does your computer have an F:\ Drive? I am guessing that it does not have one right now, but I would bet that it did have one at one time. I think what has happened is that you have ran the update from a portable thumb drive or network drive that was labeled F: at the time. Now, when the up...
by Ryan Callahan
Tue, Jun 01 2010, 11:05AM
Forum: eCabinet Systems Software
Topic: Non Manifold Body
Replies: 3
Views: 8333

Re: Non Manifold Body

Josh,

Is there a specific cabinet or job file that is causing you to ask this question? If so, please post it or the instructions for how to generate this error.

Also, Kerry, excellent description for the manifold bodies. That is a hard one to describe.
by Ryan Callahan
Mon, Apr 05 2010, 1:29PM
Forum: eCabinet Systems Software
Topic: Midrail/Midstile Editing = "Out of Memory" error
Replies: 7
Views: 5989

Re: Midrail/Midstile Editing = "Out of Memory" error

Elaine, Since you mentioned that you can get this to happen with std base cabinets, could you please list steps to do this, or at least a cabinet that is working but ready to display this issue when continuing to perform additional steps. I think you may be close to stepping on the issue, but I am u...
by Ryan Callahan
Wed, Mar 31 2010, 7:38AM
Forum: eCabinet Systems Software
Topic: Hinges not showing up
Replies: 7
Views: 7153

Re: Hinges not showing up

Tom, It appears as there is an issue with getting hinges to add to doors. I will get this addressed in the next build. I was able to find a work around for now. Simply add any hinge pattern and the hinges will be automatically added to the cabinet as expected. Of course, if you plan to take the to a...
by Ryan Callahan
Mon, Mar 29 2010, 12:44PM
Forum: eCabinet Systems Software
Topic: Build 3 printing still shuts down program
Replies: 18
Views: 16291

Re: Build 3 printing still shuts down program

Lamar, Thanks for the update. I just tested your posted job again, and still, everything prints fine for me. I do not think it has anything to do with a previous version, but you never know. If the problem continues, be sure to let us know with exact steps or files to attempt to get it to happen. Th...
by Ryan Callahan
Fri, Mar 26 2010, 1:56PM
Forum: eCabinet Systems Software
Topic: LDE - drawer box nodes
Replies: 1
Views: 2099

Re: LDE - drawer box nodes

Josh,

Thanks for the tip. It is always nice to have issues to verify.

I will get it listed for the next update.

Thanks again.
by Ryan Callahan
Fri, Mar 26 2010, 1:47PM
Forum: eCabinet Systems Software
Topic: Cannot Change Cabinet Dimensions
Replies: 3
Views: 4264

Re: Cannot Change Cabinet Dimensions

Derrick, Upon closer examination, we have found that what is causing this to happen is that you have a 0" depth. Now 0" will work, but only if there are NO other cabinet parts associated other than Face Frames. OK, no worries, if you still want to make the cabinet in this way, there is an ...
by Ryan Callahan
Fri, Mar 26 2010, 1:07PM
Forum: eCabinet Systems Software
Topic: HARDWARE NOT SHOWING UP
Replies: 14
Views: 11267

Re: HARDWARE NOT SHOWING UP

Sean, Upon first loading your cabinet, I was having to think you were crazy. What I saw was a hinge named "tbc" set as the default. So, I then closed and reloaded your cabinet. The second time I see what you are describing. I am not exactly sure why this is happening. To see this yourself,...
by Ryan Callahan
Fri, Mar 26 2010, 12:43PM
Forum: eCabinet Systems Software
Topic: Cannot Change Cabinet Dimensions
Replies: 3
Views: 4264

Re: Cannot Change Cabinet Dimensions

Derrick, Seems you have found an issue. This should work, and I will do my best to make sure that it makes it into the next update. As a work around until that time, you can load your cabinet into the batch, resizing as it is loaded, then take it to the cabinet editor to manipulate as necessary. Fro...