Search found 68 matches

by Duane Marrett
Fri, Apr 17 2009, 8:22AM
Forum: Customer 3D Files
Topic: 3d Downloads from Ecab Web Site not Working?
Replies: 5
Views: 1756

Re: 3d Downloads from Ecab Web Site not Working?

Hi John,

We apologize for the inconvenience - one directory containing the files you are having problems with didn't make the move over to the Akamai servers correctly. We are resolving this issue, and they should be available in the next 10 minutes or so. EDIT - They are now available - 8:28am CST.
by Duane Marrett
Wed, Apr 08 2009, 12:40PM
Forum: eCabinet Systems Software
Topic: eCabinet Systems is NEW again
Replies: 17
Views: 2206

Re: eCabinet Systems is NEW again

Dan,

You can also click "Member Services" at the top of the menu, and go directly to the Member Services page with all of the links on it.
by Duane Marrett
Fri, Mar 13 2009, 3:56PM
Forum: eCabinet Systems Software
Topic: eCabinets Website Images Request
Replies: 0
Views: 544

eCabinets Website Images Request

We're currently working on a new website for eCabinets, and are looking for content for our custom layout section. If anyone has any photo realistic images from the software or completed project pics of your work in eCabinets that you would like to share for possible inclusion on the site, please em...
by Duane Marrett
Wed, Sep 03 2008, 7:20AM
Forum: eCabinet Systems Software
Topic: How do I cancel an order?
Replies: 3
Views: 564

Re: How do I cancel an order?

Hi Denis,

Melanie is out on vacation this week, but we are monitoring her emails. I don't see any record of your posting this order online or of any emails to Melanie (this week). Was it a email/phone or faxed in order? Please let me know, and we will look into it for you.
by Duane Marrett
Thu, Jul 03 2008, 10:16AM
Forum: eCabinet Systems Software
Topic: New Thermwood website?
Replies: 7
Views: 1024

Re: New Thermwood website?

Hey Jeremy, Yeah, the pop-ups for the dimensional drawings aren't currently working because they require .php, which the server the site is running on doesn't support. We are in the process of transferring the site over to a new server that will support this, and didn't want to hold up the launch of...
by Duane Marrett
Wed, Jul 02 2008, 7:35PM
Forum: eCabinet Systems Software
Topic: New Thermwood website?
Replies: 7
Views: 1024

Re: New Thermwood website?

Hi Fred,

Thanks for the compliment - web design is a lot of fun :D

We will be happy to set you up with a new Fravol edge bander - just give us a call! :beer:
by Duane Marrett
Thu, Jun 26 2008, 2:10PM
Forum: eCabinet Systems Software
Topic: New Thermwood website?
Replies: 7
Views: 1024

Re: New Thermwood website?

Thanks Thom!

We are hoping to launch early next week - we'll keep everyone up to date :D
by Duane Marrett
Thu, Jun 26 2008, 8:08AM
Forum: eCabinet Systems Software
Topic: New Thermwood website?
Replies: 7
Views: 1024

Re: New Thermwood website?

Hi Thom,

:oops: Oops! You've found us out!! That was actually a link to an older version of the site in-progress. I'll need to do a better job of squirreling it away until the official launch. :mrgreen:
by Duane Marrett
Fri, Apr 25 2008, 3:03PM
Forum: eCabinet Systems Software
Topic: Waiting for software to arrive
Replies: 4
Views: 612

Re: Waiting for software to arrive

Hi Mike, It looks like your copy was re-shipped on 4/17. I would have expected you to receive it by now (from Indiana to North Carolina). It may be possible that we have your address listed incorrectly. Could you email your mailing info. to Jessy Bullis at jlbullis@thermwood.com. She will be able to...
by Duane Marrett
Fri, Apr 25 2008, 9:27AM
Forum: eCabinet Systems Software
Topic: Pizza day!!!
Replies: 20
Views: 1894

Re: Pizza day!!!

I arrived too late to get into the photos, but thanks to everyone for the pizza! :mrgreen:
by Duane Marrett
Thu, Nov 08 2007, 5:27PM
Forum: eCabinet Systems Software
Topic: How much is too much for shipping cost?
Replies: 18
Views: 2244

Shipping Costs

Hi Denis, The shipping prices in the software are on a fixed table, and the ones on the Member Store are live from UPS. Since the cost of fuel has gone up dramatically in the past month, it is reflected in the shipping charges from UPS. Also, every shipping charge on the store is based on the actual...
by Duane Marrett
Thu, Nov 08 2007, 9:18AM
Forum: eCabinet Systems Software
Topic: How much is too much for shipping cost?
Replies: 18
Views: 2244

Hafele Hinge on eCab Member Store

Hi Denis, I've entered the hinge you requested on the Member Store: Please Click Here As for adding USPS shipping to the site. I can easily add that shipping option to the site, the problem is that all of our vendors are set up to drop ship UPS only. So, to offer USPS shipping, we would first need t...
by Duane Marrett
Wed, Nov 07 2007, 10:55PM
Forum: eCabinet Systems Software
Topic: How much is too much for shipping cost?
Replies: 18
Views: 2244

How much is too much for shipping cost?

Hi Denis, I can add the Hafele hinge HF-34393502 to the site tomorrow morning. Looks like the cost per hinge will be $.53 each or $30.13 for 57. I'll let you know when it is available to order tomorrow morning. As for adding USPS shipping on the site, let me look into it tomorrow, and I'll let you k...
by Duane Marrett
Thu, Sep 13 2007, 8:47AM
Forum: Design Sharing
Topic: New Design Sharing Library Available
Replies: 0
Views: 2707

New Design Sharing Library Available

http://ntc.thermwood.com/forums/images/memberstorecopy.jpg We have recently added a New Design Sharing Library to the eCab Member Store. This library was developed by Thermwood Dealer Doug Gilford , and features 20 frameless melamine style carcass parts, doors and panels. It was developed in metric...
by Duane Marrett
Wed, May 09 2007, 7:50AM
Forum: eCabinet Systems Software
Topic: eCabs Magazine online problem and others
Replies: 2
Views: 513

eCab Magazine

Hi Nick,

Sorry about that - I had the link correct for the magazine image, but incorrect for the text link below the magazine. It should be correct now.

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