Thermwood / eCabinet Systems

The addition of the ability to have the preliminary outline cuts as climb, with final pass conventional, was a real lifesaver and cut quality improvement. Would it be possible to implement the same strategy for the Single-Pass Tenon Cuts? As it is, they are done in a Conventional cut direction, and...

My reason for asking, as of version 6.12 your are able to designate alternative names for DXF layers. For example, instead of chaincompin, you can name it ccin. That will take you from 11 characters to four, hopefully getting you under the character limit. There is an option within the dialog to all...

We already have the ability to rotate offal sheets. Am wondering if it would be possible to also add the ability to flip/mirror offal sheets in the Add Sheets window? Sometimes we need to flip a sheet over, which renders the saved offal of that sheet useless, and we need to enter it manually. I'll ...

Hi, I'm working on a fishbone patter consisting over 200 lines. Is there a way to either join the lines or select more than one line at a time in profile edge? It takes forever trying to set a tool for each individual line and the program keeps crashing all the time (and I lose all my work of cours...

Also, regardless of the type of video card, make sure the driver from the manufacturer is the latest. Generally Windows will not install the latest, only what the deem the most stable. You need to look to the manufacturer's site for the latest driver.

-Clint-

We run a lot of layered DXF files through control nesting. I've been using Bob-Cad V21 for many years and they won't sell me another copy for the new guy. We can't figure out how to get clean layer names out of Fusion 360. V-Carve Pro and BobCad V28 truncate DXF layer names at about 26 characters, ...

Stuart, I'll pass along your issues to the software engineers. To hopefully help in the mean time, you can control the view within Control Nesting in a similar fashion to eCabinets. Once you paste, you can press the home key and it will bring everything into view ( or at least close to, I'm getting ...

Forrest,

Were these larger Windows updates, say from Windows 7 to 10, and then a major change in Windows 10? I can see on our end something changed in your Windows Registry for what we reference for the registration codes. I don't know the exact reason it changed during the update.

-Clint-

Typically there in the UK, but for something like this they will end up having to talk to us in the states. You can also email service@thermwood.com

-Clint-

Stephen,

Give a call into our tech services department so they can help you sort what is going on.

-Clint-

Ian Richardson wrote:Yes. Have to remember to check plc history turns out it was a pop up pin. Thanks to Simon @ CNC Automation. Resolved
Thanks for the reply though Clint

Glad you were able to get it fixed.

-Clint-

If you go to Maintenance, PLC, PLC Screen, what reason does it say for estop? You can press NC Reset to clear the screen to see what errors are persistent in the event something else was in there that has been corrected.

-Clint-

Kerry,

I believe this is a bug, I've sent it to the software engineers for review.

-Clint-

Leo,

There isn't a way to pick where the lighting is in the view prior to the full presentation view. At the top left is a check box for Apply Lighting Effects. If you uncheck that all the shadows seem to be removed. Does that help any?

-Clint-

Stuart,

Once a profile is applied you cannot do any pocketing on that part. Make sure you follow the steps, create the pocket, constrain it, and then apply the profile. If you don't apply the constraints, the "door" won't be able to be resized.

-Clint-