faulty design disk

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mark l cherry
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faulty design disk

Postby mark l cherry » Sat, Sep 16 2006, 7:26PM

hi all, i just purchased the italian renaissance credenza on cd
and I cant view the darn thing, am i not doing somthing right i tried every thing i can think of with no results, i was wondering if anyone else is having difficulty.
:shock: thanks
mark

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Kerry Fullington
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Postby Kerry Fullington » Sun, Sep 17 2006, 9:21AM

Mark,
Have you gone to My computer and then clicked on your Drive that the CD is in to see what is on the disk. I downloaded the Credenza and there is a .exe file that you click on to install the credenza on your computer and then you can view it in eCabinets.
Kerry

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Jody Wilmes
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Postby Jody Wilmes » Mon, Sep 18 2006, 9:19AM

The CD contains an EXE file, which you need to run.
If you run this EXE on an eCabinets pc, it will install the eCabinets files.
If you run this EXE on a Thermwood machine, it will install all the rental programs, etc.

Try the following;
START>RUN>Browse
Select the .exe file located on the cd.
Select OK

It should now start the installation process. After installation, you can open your eCabinets software and open it under 'cabinets'.

If you cannot select/see the EXE file in the above steps, then the cd may be bad or scratched. I can send you out a new one....no need to send it back to us.
Just let us know! Thanks!
Image

mark l cherry
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Posts: 16
Joined: Mon, Jan 23 2006, 10:22PM
Company Name: mark cherry cabinets
Country: UNITED STATES
Location: allenton,WI
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Postby mark l cherry » Mon, Sep 18 2006, 4:19PM

Thanks Kerry and Jody
your advice was very helpfull, but the disk is not working, my dvd drive is working fine , it plays all I put into it, so I assume the disk must be faulty I tried both proceedures with negative results,
so Jody if you guys can send me a new disk that would make this old cabinet makers day.
thanks Mark :D

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Jody Wilmes
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Postby Jody Wilmes » Wed, Sep 20 2006, 7:42AM

I was out yesterday, so your cd will be sent out today. Thanks for your patience.
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mark l cherry
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Posts: 16
Joined: Mon, Jan 23 2006, 10:22PM
Company Name: mark cherry cabinets
Country: UNITED STATES
Location: allenton,WI
Contact:

Postby mark l cherry » Thu, Sep 28 2006, 9:27PM

Hi Jody, I received the disk ,and it loaded up like it should,
thanks for your help.
mark :D

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Jody Wilmes
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Postby Jody Wilmes » Fri, Sep 29 2006, 7:31AM

Great! Be sure to post some pictures once its finished! As always, if you have any questions about the project, let me know.
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