Hoops error in Counter top editor

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Bryan J Tanner
Guru Member
Posts: 270
Joined: Wed, Mar 18 2009, 4:51AM
Company Name: Decor Designz
Location: Paeroa NZ
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Hoops error in Counter top editor

Post by Bryan J Tanner »

First of all I got a new laptop over the weekend and ecabs fly's now!!!!

Also about 80% of the errors/crashes I was getting have disappeared.

Now for the real post, when working in the in the countertop editor it sometimes crashes with a hoops error. something to do with display_update.
HP Pavilion DV6
2.27 gigahertz Intel Core i5 M 430
3064 Megabytes Usable Installed Memory
NVIDIA GeForce GT 230M
Windows 7 Home Premium
Ryan Callahan
Thermwood Team
Posts: 586
Joined: Tue, Jul 14 2009, 11:05AM
Company Name: Thermwood Corporation
Country: UNITED STATES
Location: Thermwood
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Re: Hoops error in Counter top editor

Post by Ryan Callahan »

Bryan,

First of all, congratulations on your new system. Does the signature for your posts match the new laptop that you are currently using? Maybe it should be posted as a good machine choice for the program so that it will not be lost.

Now, you issue is a little vague. Can you post a simple job that will generate the error or maybe some steps that I can try to reproduce the HOOPS error? Right now, there is just not enough information here to really be able to solve anything.

Let me know.
Ryan Callahan
Thermwood
Dell Precision T3400 / Core 2 Quad Q9400 / 2.4GHz / 8GB RAM / 256MB NVIDIA Quadro FX3450 / Windows 7 x64
Bryan J Tanner
Guru Member
Posts: 270
Joined: Wed, Mar 18 2009, 4:51AM
Company Name: Decor Designz
Location: Paeroa NZ
Contact:

Re: Hoops error in Counter top editor

Post by Bryan J Tanner »

Hi Ryan

I will e-mail you the job file i had trouble placing counter tops.

i would go into the counter top editor

create counter

set edges

apply overhangs

and sometimes get the crash I posted

I managed to create the counters by creating one at a time and saving in between.
HP Pavilion DV6
2.27 gigahertz Intel Core i5 M 430
3064 Megabytes Usable Installed Memory
NVIDIA GeForce GT 230M
Windows 7 Home Premium
Bryan J Tanner
Guru Member
Posts: 270
Joined: Wed, Mar 18 2009, 4:51AM
Company Name: Decor Designz
Location: Paeroa NZ
Contact:

Re: Hoops error in Counter top editor

Post by Bryan J Tanner »

This is still an issue in build 4

Create job

Place cabinets

Goto Counertop editor

Create Countertop

If you then try to create a second counter top it crashes. :wall:

If you were smart enough to save and restart the program it works fine.
HP Pavilion DV6
2.27 gigahertz Intel Core i5 M 430
3064 Megabytes Usable Installed Memory
NVIDIA GeForce GT 230M
Windows 7 Home Premium
Bryan J Tanner
Guru Member
Posts: 270
Joined: Wed, Mar 18 2009, 4:51AM
Company Name: Decor Designz
Location: Paeroa NZ
Contact:

Re: Hoops error in Counter top editor

Post by Bryan J Tanner »

Hey Guys

Just wondering if this is issue is getting looked at?

I know it would be a great time saver to be able to add multiple countertops without the need to save and restart the program between each top.

:beer:
HP Pavilion DV6
2.27 gigahertz Intel Core i5 M 430
3064 Megabytes Usable Installed Memory
NVIDIA GeForce GT 230M
Windows 7 Home Premium
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