Build 3 printing still shuts down program

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Lamar Horton
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Build 3 printing still shuts down program

Postby Lamar Horton » Tue, Mar 16 2010, 8:12PM

:( :( :( :(

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Re: Build 3 printing still shuts down program

Postby Bryan J Tanner » Tue, Mar 16 2010, 9:42PM

What are you trying to print?

Everything works on mine.
HP Pavilion DV6
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Re: Build 3 printing still shuts down program

Postby Rick Palechuk » Tue, Mar 16 2010, 11:51PM

Lamar, maybe try a driver update for you pinter.

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Re: Build 3 printing still shuts down program

Postby Lamar Horton » Wed, Mar 17 2010, 6:41PM

It's the LDE that I cannot print from, Just updated to drivers, no change. :( :(

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Re: Build 3 printing still shuts down program

Postby Bryan J Tanner » Wed, Mar 17 2010, 7:47PM

Can you post a Job?
HP Pavilion DV6
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Re: Build 3 printing still shuts down program

Postby Rick Deskins » Mon, Mar 22 2010, 10:42AM

Please post job and PC specs.

Thanks,
Rick
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Lamar Horton
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Re: Build 3 printing still shuts down program

Postby Lamar Horton » Mon, Mar 22 2010, 3:48PM

Compaq Presario
AMD Athlon 64 3500+
2.19 GHz
2 GB RAM
Nvidia GeForce 8400GS
Attachments
Test.esj
(1.96 MiB) Downloaded 45 times

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Kerry Fullington
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Re: Build 3 printing still shuts down program

Postby Kerry Fullington » Mon, Mar 22 2010, 5:03PM

Lamar,

It prints great for me on both my printers. What Operating system are you using? I have XP Pro. Maybe something there.

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Re: Build 3 printing still shuts down program

Postby Lamar Horton » Mon, Mar 22 2010, 5:22PM

XP Media Edition SP3

It's never been a problem before.

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Re: Build 3 printing still shuts down program

Postby Bryan J Tanner » Mon, Mar 22 2010, 6:07PM

It prints fine for me as well.

Maybe try re-installing Build 3?

I'm kind of at a loss for ideas.
HP Pavilion DV6
2.27 gigahertz Intel Core i5 M 430
3064 Megabytes Usable Installed Memory
NVIDIA GeForce GT 230M
Windows 7 Home Premium

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Re: Build 3 printing still shuts down program

Postby Rick Deskins » Mon, Mar 22 2010, 9:26PM

You said you updated your printer drivers, but have you tried updating your video card drivers from NVIDIA's website?
Rick Deskins
eCabinet Systems Programmer
Dell Precision / Xeon E3-1240 / 8GB RAM/ AMD FirePro V4900

Lamar Horton
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Re: Build 3 printing still shuts down program

Postby Lamar Horton » Tue, Mar 23 2010, 12:06AM

Yes I did, still not working.

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Kerry Fullington
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Re: Build 3 printing still shuts down program

Postby Kerry Fullington » Tue, Mar 23 2010, 6:49AM

Lamar,

You said that printing shuts down eCabinets, does that mean it crashed the program or just stalls the program causing it not to respond?

Is the printer attached to your computer or is it a network computer? Maybe there are some firewall permissions at play here blocking the printer.

I am just guessing here because your job functions properly for me.

Lamar Horton
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Re: Build 3 printing still shuts down program

Postby Lamar Horton » Tue, Mar 23 2010, 7:55AM

I get the dialog box that says a problem has occurred and the program must close. The printer is on our network. Like I said before, it has always worked before.

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Re: Build 3 printing still shuts down program

Postby Rick Deskins » Tue, Mar 23 2010, 8:04AM

Ok, Can you run the program and get the error. Then go to Event Viewer, Application log, double click on the last error and send me the description of the it?
Rick Deskins
eCabinet Systems Programmer
Dell Precision / Xeon E3-1240 / 8GB RAM/ AMD FirePro V4900


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