New error message. Can't continue.
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New error message. Can't continue.
I have received this error message upon starting the program today. The latest update(s) have been applied, and the program won't load once the error message pops up. Anyone have an idea/solution?
Thanks in advance,
Marc
Thanks in advance,
Marc
Re: New error message. Can't continue.
I am having the same problem. Has anyone found a solution?
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- Thermwood Team
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Re: New error message. Can't continue.
Can you zip up and post your localstore.mdb?
It is found at
Vista/Win7
C:\ProgramData\Thermwood\eCabinet Systems\localstore\LocalStore.mdb
or
XP
C:\Documents and Settings\All Users\Application Data\Thermwood\eCabinet Systems\localstore\LocalStore.mdb
It is found at
Vista/Win7
C:\ProgramData\Thermwood\eCabinet Systems\localstore\LocalStore.mdb
or
XP
C:\Documents and Settings\All Users\Application Data\Thermwood\eCabinet Systems\localstore\LocalStore.mdb
Rick Deskins
eCabinet Systems Programmer
Dell Precision / Xeon E3-1240 / 8GB RAM/ AMD FirePro V4900
eCabinet Systems Programmer
Dell Precision / Xeon E3-1240 / 8GB RAM/ AMD FirePro V4900
Re: New error message. Can't continue.
I have searched through my computer. There is not an "Applications" folder. There is also not a file named "localstore.mdb".
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Re: New error message. Can't continue.
Tim,
I assume you are on XP. The {Application Data} folder may be hidden on your PC. Can you navigate to {C:\Documents and Settings\All Users}? If you can, you can navigate to {All Users} and then click in the address location and add {\Application Data} to the end of the path and press enter. This will take you into that folder even if it is hidden. Other option is to set your folder options to show hidden files and folders.
I assume you are on XP. The {Application Data} folder may be hidden on your PC. Can you navigate to {C:\Documents and Settings\All Users}? If you can, you can navigate to {All Users} and then click in the address location and add {\Application Data} to the end of the path and press enter. This will take you into that folder even if it is hidden. Other option is to set your folder options to show hidden files and folders.
Regards,
Scott Vaal
-Thermwood/eCabinet Systems-
Dell Precision / Xeon E3-1240 / 8GB RAM /NVIDIA Quadro K2000
Scott Vaal
-Thermwood/eCabinet Systems-
Dell Precision / Xeon E3-1240 / 8GB RAM /NVIDIA Quadro K2000
Re: New error message. Can't continue.
Ok I found it. But the file name is "localstore.md_"
Re: New error message. Can't continue.
I also found in the same folder a file named "LocalStore" with no file extension.
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Re: New error message. Can't continue.
Tim,
This is because you have Windows set to hide extensions of known file types. Hover over one of them and the pop-up window that reads {Microsoft Office Access Application} in it will be the one we want (but NOT the one that says record locking information if you have a 3rd file showing).
This is because you have Windows set to hide extensions of known file types. Hover over one of them and the pop-up window that reads {Microsoft Office Access Application} in it will be the one we want (but NOT the one that says record locking information if you have a 3rd file showing).
Regards,
Scott Vaal
-Thermwood/eCabinet Systems-
Dell Precision / Xeon E3-1240 / 8GB RAM /NVIDIA Quadro K2000
Scott Vaal
-Thermwood/eCabinet Systems-
Dell Precision / Xeon E3-1240 / 8GB RAM /NVIDIA Quadro K2000
Re: New error message. Can't continue.
I just finished reloading the update. The program is now running fine. Sorry to trouble you.
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Re: New error message. Can't continue.
Tim,
No problem. Glad you are up and running.
Marc Rheaume,
Are you still having problems with this? If so, please try reinstalling and let us know your results.
No problem. Glad you are up and running.
Marc Rheaume,
Are you still having problems with this? If so, please try reinstalling and let us know your results.
Regards,
Scott Vaal
-Thermwood/eCabinet Systems-
Dell Precision / Xeon E3-1240 / 8GB RAM /NVIDIA Quadro K2000
Scott Vaal
-Thermwood/eCabinet Systems-
Dell Precision / Xeon E3-1240 / 8GB RAM /NVIDIA Quadro K2000
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Re: New error message. Can't continue.
Sorry for the delay, I have been in Iqaluit, Nunavut and finally going home tomorrow. I have not had a chance to try anything on the affected computer, but am glad to report that there are no problems on the notebook at all.
I will gladly post the outcome as soon as I can.
Marc.
I will gladly post the outcome as soon as I can.
Marc.
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Re: New error message. Can't continue.
Hey Marc...
Iqaluit, Nunavut is a fair distance from Pembroke, Ontario! (About 2100 km or 1300 miles) Hope you brought your parka!
Have a safe trip home.
Iqaluit, Nunavut is a fair distance from Pembroke, Ontario! (About 2100 km or 1300 miles) Hope you brought your parka!
Have a safe trip home.
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- New Member
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Re: New error message. Can't continue.
A fair distance, and yes, I have a parka that is probably only appropriate for up there. I still sweat when walking in -31 Celsius weather.
Unfortunately, the latest update did not fix my problem, and I don't have this issue on the notebook. Here is the requested LocalStore.mdb.
Thanks for looking into this!
Marc.
Unfortunately, the latest update did not fix my problem, and I don't have this issue on the notebook. Here is the requested LocalStore.mdb.
Thanks for looking into this!
Marc.
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- Thermwood Team
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Re: New error message. Can't continue.
Marc,
This file is what is causing your troubles. Delete it or rename it and then run the install and select the repair option. This should get you going. If you had any hardware components added, you will have to add them back in.
This file is what is causing your troubles. Delete it or rename it and then run the install and select the repair option. This should get you going. If you had any hardware components added, you will have to add them back in.
Regards,
Scott Vaal
-Thermwood/eCabinet Systems-
Dell Precision / Xeon E3-1240 / 8GB RAM /NVIDIA Quadro K2000
Scott Vaal
-Thermwood/eCabinet Systems-
Dell Precision / Xeon E3-1240 / 8GB RAM /NVIDIA Quadro K2000
-
- New Member
- Posts: 14
- Joined: Fri, Sep 23 2005, 8:51AM
- Company Name: Rheaume Custom Cabinets
- Location: Pembroke, Ontario, Canada
- Contact:
Re: New error message. Can't continue.
You, are a genius. I ended up having to delete all the LocalStore.md* files, but things seem to be up and running again.
Many thanks for your assistance.
Marc.
Many thanks for your assistance.
Marc.