eCab will not open getting errors

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Steve Detina
Junior Member
Posts: 74
Joined: Wed, Jul 20 2005, 7:29AM
Company Name: Silhouette Custom Cabinets
Country: CANADA
Location: Hamilton, Ontario

eCab will not open getting errors

Postby Steve Detina » Tue, Feb 01 2011, 8:40AM

This morning when I tried to open up my eCab I received the following errors.

LocalStore.mdb file cannot be found.

Then when I click ok i get the following error.

disk or network error.

eCab then opens and the logo stays on top and eCab will not allow me to do anything.

anyone have this problem before.

Thanks in advance

Steve

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Scott G Vaal
Thermwood Team
Posts: 1741
Joined: Tue, May 17 2005, 12:44PM
Company Name: Thermwood Corporation
Location: Thermwood Corp: Dale, Indiana
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Re: eCab will not open getting errors

Postby Scott G Vaal » Tue, Feb 01 2011, 10:22AM

Steve,

Run the latest install again and choose the repair option, then try to launch eCabSys again.

If you are running a virus protection software (and most, if not all of you do...), set it to exclude the AppData path and the UserData path and also the ecabinets.exe file, if it allows exclusions at that level.

The AppData path to exclude is:
For XP:---------- { C:\Documents and Settings\All Users\Application Data\Thermwood }
For Vista/Win7: { C:\Users\ProgramData\Thermwood }

The default UserData path to exclude is (if you changed it, then use what you have set instead):
For XP:-----------{ C:\Documents and Settings\All Users\(shared)Documents\Thermwood\eCabinet Systems }
For Vista/Win7: { C:\Users\Public\(public)Documents\Thermwood\eCabinet Systems }
Regards,

Scott Vaal
-Thermwood/eCabinet Systems-
Dell Precision / Xeon E3-1240 / 8GB RAM /NVIDIA Quadro K2000

Steve Detina
Junior Member
Posts: 74
Joined: Wed, Jul 20 2005, 7:29AM
Company Name: Silhouette Custom Cabinets
Country: CANADA
Location: Hamilton, Ontario

Re: eCab will not open getting errors

Postby Steve Detina » Tue, Feb 01 2011, 12:48PM

This is why I love eCab an this forum, quick response and I am back up and running again. Thanks guys and keep up the good work.


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