Crash on new computer

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Mike Roberts
New Member
Posts: 6
Joined: Mon, May 30 2005, 9:04AM
Location: S.W. Florida

Crash on new computer

Postby Mike Roberts » Sun, Jun 09 2013, 2:13PM

Hello all. I recently had to replace my laptop due to a mother board failure. I purchased a new Gateway laptop, and did a full new install of ecabs. So far I
have only been able to design a few cabs without any problems, but when I design a room in custom layout and try to change the view to elevation, it immediately crashes
with the popup error message "Ecabinet systems application has stopped working. A problem caused the program to stop working correctly. Windows will close the program
and notify you if a solution is available". So far I have updated the video drivers from both gateway and Intel with no luck. I have copied the error report below if anyone can help. Thanks

Faulting Application Path: C:\Program Files (x86)\Thermwood\eCabinet Systems\ECABINETS.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: ECABINETS.exe
Application Version:
Application Timestamp: 50b61b2d
Fault Module Name: ECABINETS.exe
Fault Module Version:
Fault Module Timestamp: 50b61b2d
Exception Code: c0000005
Exception Offset: 005e147e
OS Version: 6.2.9200.
Locale ID: 1033
Additional Information 1: 5861
Additional Information 2: 5861822e1919d7c014bbb064c64908b2
Additional Information 3: f3d5
Additional Information 4: f3d5be0cad2787556264647dc02181c3

Extra information about the problem
Bucket ID: 5336c0f08882628dbca876da0a84156b (-979940813)

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