Hardware database update failed

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Brent Pister
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Posts: 31
Joined: Wed, Sep 13 2006, 8:24AM
Company Name: Brelin Quality Builders
Location: Saskatoon, Canada
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Hardware database update failed

Postby Brent Pister » Thu, Mar 13 2014, 8:55AM

Downloaded ecabs to new computer. When I try to run system, the message "hardware database update failed" pops up. Tried to reload program but get the same message.
What would be the fix.

Thanks
Brent

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Scott G Vaal
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Company Name: Thermwood Corporation
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Re: Hardware database update failed

Postby Scott G Vaal » Thu, Mar 13 2014, 10:12AM

I will assume that the new PC has Windows 8 or 8.1. If so, try doing the following:

> Go to Control Panel, Programs and Features, then select Turn Windows features on or off.
> Now, in the Windows Features dialog, Check on the .NET Framework 3.5 (includes .NET 2.0 and 3.0) option (see attached picture), then select OK. Download the required files and let it install.
> Re-run the eCabinet Systems install and choose the Repair option.
> Launch eCabinet Systems and see if the issue is resolved.


Windows Features1.jpg
Windows Features1.jpg (42.35 KiB) Viewed 776 times
Regards,

Scott Vaal
-Thermwood/eCabinet Systems-
Dell Precision / Xeon E3-1240 / 8GB RAM /NVIDIA Quadro K2000

Brent Pister
Junior Member
Posts: 31
Joined: Wed, Sep 13 2006, 8:24AM
Company Name: Brelin Quality Builders
Location: Saskatoon, Canada
Contact:

Re: Hardware database update failed

Postby Brent Pister » Thu, Mar 13 2014, 12:54PM

Thanks for the fast response, Scott. That worked perfectly

Brent

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Scott G Vaal
Thermwood Team
Posts: 1741
Joined: Tue, May 17 2005, 12:44PM
Company Name: Thermwood Corporation
Location: Thermwood Corp: Dale, Indiana
Contact:

Re: Hardware database update failed

Postby Scott G Vaal » Thu, Mar 13 2014, 3:55PM

Brent,

Glad it got you going. Thank you for the feedback.
Regards,

Scott Vaal
-Thermwood/eCabinet Systems-
Dell Precision / Xeon E3-1240 / 8GB RAM /NVIDIA Quadro K2000


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