Changed Computer Name, Registration Code Won't Work

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Nat Wheatley
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Company Name: Plymouth Custom Closets
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Changed Computer Name, Registration Code Won't Work

Postby Nat Wheatley » Sat, Nov 29 2014, 1:25PM

I'm setting up a new (to me) computer to run Ecabinets. I loaded the software, entered a new code, which worked fine. Problem is I changed the computer name after this (no idea what the original name was) and it now needs a new registration code. I can't generate another code as it tells me I'm up to my limi

Any way I can get this running with the code I have (that I generated today)?
http://www.plymouthcustomclosets.com

Dell Precision 490/ Intel Xeon 3.20 Ghz/3 GB RAM/ Nvidia Quadro FX 3450/ Windows XP, sp 3

Scott Marshburn
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Re: Changed Computer Name, Registration Code Won't Work

Postby Scott Marshburn » Sat, Nov 29 2014, 4:43PM

My guess is probably not. You will most likely need to contact THM to get the new code. It would seem to me that the code that you got today would be tied to the computer’s IP address rather than the actual computer’s name. But that is way over my head.
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Kerry Fullington
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Re: Changed Computer Name, Registration Code Won't Work

Postby Kerry Fullington » Sun, Nov 30 2014, 8:54AM

Nat,

You might try System Restore and restore the computer to a time before you changed the name.

Kerry

Rick Deskins
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Re: Changed Computer Name, Registration Code Won't Work

Postby Rick Deskins » Sun, Nov 30 2014, 8:26PM

I reset your account. Please try to generate a new code.
Rick Deskins
eCabinet Systems Programmer
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Nat Wheatley
eCabinets Beta Tester
Posts: 443
Joined: Wed, Apr 15 2009, 8:22PM
Company Name: Plymouth Custom Closets
Country: UNITED STATES
Location: Plympton, MA

Re: Changed Computer Name, Registration Code Won't Work

Postby Nat Wheatley » Mon, Dec 01 2014, 7:18AM

Up and running again, thanks very much for the help.

Nat
http://www.plymouthcustomclosets.com

Dell Precision 490/ Intel Xeon 3.20 Ghz/3 GB RAM/ Nvidia Quadro FX 3450/ Windows XP, sp 3


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