Crash when leaving presentation view

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Gene Kimmi
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Posts: 106
Joined: Sun, May 07 2006, 9:24PM
Location: Huron, KS
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Crash when leaving presentation view

Postby Gene Kimmi » Tue, Dec 09 2014, 10:06AM

I've downloaded the last update and when I leave the presentation view, the program crashes. I've also downloaded the last driver update for my video card.

I've attached the job that I encountered the problem with, but have had the same problem with other jobs. Has anyone run into this yet? Fixes?
Attachments
1.esj
(5.44 MiB) Downloaded 40 times
Gene Kimmi
Lenovo W540 windows 8.1 Pro
Intel Core i-7 4800MQ @ 2.7GHz 8 GB ram
Intel HD & NVIDIA Quadro K2100M Graphics
Samsung 256 SSD Drive

Rick Deskins
Thermwood Team
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Company Name: Thermwood
Country: UNITED STATES
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Re: Crash when leaving presentation view

Postby Rick Deskins » Tue, Dec 09 2014, 5:12PM

After ecabinets crashes can you check the event viewer to see what dll ecabinets crashed in? I noticed you have a hybrid video card in your system. Intel and NVidia. You could try make a profile for ecabinets.exe and force it always to use the NVidia card in the NVidia control panel.
Rick Deskins
eCabinet Systems Programmer
Dell Precision / Xeon E3-1240 / 8GB RAM/ AMD FirePro V4900

Gene Kimmi
Senior Member
Posts: 106
Joined: Sun, May 07 2006, 9:24PM
Location: Huron, KS
Contact:

Re: Crash when leaving presentation view

Postby Gene Kimmi » Tue, Dec 09 2014, 6:20PM

Thanks Rick.

I had actually tried to use the Nvidia only and it still crashed. I went back and set it to use integrated graphics and so far it has worked. I'll keep my fingers crossed.

If set to use the Nvidia only, there are many settings for it. Is there a way to figure out how these should be set for it to work right? I would think the Nvidia card would work better than the integrated graphics.
Gene Kimmi
Lenovo W540 windows 8.1 Pro
Intel Core i-7 4800MQ @ 2.7GHz 8 GB ram
Intel HD & NVIDIA Quadro K2100M Graphics
Samsung 256 SSD Drive


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