Missing folders after update

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JR Allen
Junior Member
Posts: 45
Joined: Sun, Mar 16 2014, 1:48PM
Company Name: JRs Woodworx
Country: UNITED STATES

Missing folders after update

Postby JR Allen » Mon, Feb 02 2015, 7:34PM

Hello everyone, I was wondering if anyone else has encountered the same situation I have. I happened to notice that after the update, the materials folder is not there and possibly some others. From time to time I add a .jpg here and there but I no longer see the folder under Thermwood and it was there before I updated. I also noticed the date was different from the download date so I'm wondering if the version is correct or if I need to reinstall the Materials folder and Susan folder. I've done a Repair / Reinstall, no changes. Thanks in advance.
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Ecab screen shot.jpg
Ecab screen shot 3.jpg
Ecab screen shot2.jpg

Dennis Englert

Re: Missing folders after update

Postby Dennis Englert » Wed, Feb 04 2015, 10:46AM

The Materials folder is located at: C:\ProgramData\Thermwood\eCabinet Systems
Hardware is located at C:\Users\Public\Documents\Thermwood\eCabinet Systems

The screenshots you provided did not show either of these addresses. If you can not see the ProgramData folder, then your system is set to Hide folders.

Dennis

JR Allen
Junior Member
Posts: 45
Joined: Sun, Mar 16 2014, 1:48PM
Company Name: JRs Woodworx
Country: UNITED STATES

Re: Missing folders after update

Postby JR Allen » Fri, Feb 06 2015, 4:44PM

Hi Dennis,
Thank you for the reply, I did have hide folders turned off after seeing some icons on my desktop. Seems I used to access the Thermwood folder with Materials from C / Program Files and the other folder was C / Users / Public Documents not sure what changed. So now I have a Thermwood folder in 3 places , C / Program files ( x86 ) - C / Program Data and C / Users / Public Documents, does this seem correct to you? J.R.

Dennis Englert

Re: Missing folders after update

Postby Dennis Englert » Mon, Feb 09 2015, 7:11AM

Yes, Microsoft forced a change in structure from Vista on.

Dennis


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