sudden crash

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Jack Mazzuchelli
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Posts: 56
Joined: Fri, May 20 2005, 2:42PM
Company Name: Custom Carpentry by Jack
Country: UNITED STATES
Location: Zebulon Nc
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sudden crash

Postby Jack Mazzuchelli » Sun, Feb 15 2015, 2:51PM

Was running latest version, suddenly wont run because a "missing" dll file; ****** hp-bridge 1942-210.vc.dll according to virus scanner. It stops re installs, attempts to repair etc. Anyone else have this problem?


Avast says C:\...\hp_bridge 1942_210_.vc.dll :?: :?: :shock: :shock:

Rick Deskins
Thermwood Team
Posts: 828
Joined: Tue, May 17 2005, 12:47PM
Company Name: Thermwood
Country: UNITED STATES
Location: Thermwood

Re: sudden crash

Postby Rick Deskins » Mon, Feb 16 2015, 8:50AM

It sounds like Avast has misidentified ecabinet systems as a virus. I set the ecabinets program directory to be exclude from the virus scan. (c:\program files (x86)\thermwood\ecabinet systems or c:\program files\thermwood\ecabinet systems). Then run a repair on ecabinet systems.
Rick Deskins
eCabinet Systems Programmer
Dell Precision / Xeon E3-1240 / 8GB RAM/ AMD FirePro V4900

User avatar
Jack Mazzuchelli
Junior Member
Posts: 56
Joined: Fri, May 20 2005, 2:42PM
Company Name: Custom Carpentry by Jack
Country: UNITED STATES
Location: Zebulon Nc
Contact:

Re: sudden crash

Postby Jack Mazzuchelli » Mon, Feb 16 2015, 10:35AM

Rick; Thanks for reply. My computer skills are "lacking" how can I exclude ecabs from Avast? Really was quite sudden, Avast has been co existing peacefully until now, drat,darn, etc. :} If you can send procedure steps I wood appreciate it immensely.
Jack

Jason Gooch
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Location: San Francisco

Re: sudden crash

Postby Jason Gooch » Mon, Feb 16 2015, 1:26PM

Me too me too - same problem, avast is sinking my ship. Would appreciate any suggestions, thanks muchly!

Jason
Applebox Cabinetry and Furniture
www.appleboxwood.com

Rick Deskins
Thermwood Team
Posts: 828
Joined: Tue, May 17 2005, 12:47PM
Company Name: Thermwood
Country: UNITED STATES
Location: Thermwood

Re: sudden crash

Postby Rick Deskins » Mon, Feb 16 2015, 1:31PM

I don't have avast installed but maybe you can find this dialog in avast settings. You would put a check by the path to ecabinet systems folder.

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Rick Deskins
eCabinet Systems Programmer
Dell Precision / Xeon E3-1240 / 8GB RAM/ AMD FirePro V4900


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