Trouble loading version 6.1

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Anthony Gonzales
New Member
Posts: 9
Joined: Tue, Aug 22 2006, 3:00PM
Location: SANTA FE NEW MEXICO

Trouble loading version 6.1

Postby Anthony Gonzales » Mon, Jan 11 2016, 9:05PM

I keep getting an error code 1723 there is a problem with this windows installer package. a dll required for this install to complete could not run .
Any Ideas much appreciated.

Scott Marshburn
Guru Member
Posts: 744
Joined: Sat, Mar 05 2011, 7:29AM
Company Name: Heritage WoodWorks
Country: UNITED STATES
Location: Jacksonville Nc
Contact:

Re: Trouble loading version 6.1

Postby Scott Marshburn » Tue, Jan 12 2016, 4:27AM

Anthony,
You might want to check out this thread.
viewtopic.php?f=3&t=13997
Yes! Oh Yes! I Think We Are Going to make It!
https://www.youtube.com/user/ecabinetstips

Clint Buechlein
Thermwood Team
Posts: 174
Joined: Fri, May 15 2015, 1:21PM
Company Name: Thermwood Corp
Country: UNITED STATES

Re: Trouble loading version 6.1

Postby Clint Buechlein » Tue, Jan 12 2016, 8:23AM

Scott pointed you in the correct direction. Most likely you have Webroot antivirus. We are looking into why it does, but Webroot's algorithms thinks that because of what eCabinets is doing to install, that it is a virus and blocks one of the dlls. You can either shut down Webroot to allow eCabinets to install, or find a way to allow it while leaving the antivirus on.


-Clint-


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