Trouble loading version 6.1

Moderators: Jason Susnjara, Larry Epplin, Clint Buechlein, Scott G Vaal

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Anthony Gonzales
New Member
Posts: 15
Joined: Tue, Aug 22 2006, 3:00PM
Location: SANTA FE NEW MEXICO

Trouble loading version 6.1

Post by Anthony Gonzales »

I keep getting an error code 1723 there is a problem with this windows installer package. a dll required for this install to complete could not run .
Any Ideas much appreciated.
Scott Marshburn
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Posts: 837
Joined: Sat, Mar 05 2011, 7:29AM
Company Name: Heritage WoodWorks
Country: UNITED STATES
Location: Jacksonville Nc
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Re: Trouble loading version 6.1

Post by Scott Marshburn »

Anthony,
You might want to check out this thread.
http://www.thermwood.com/forums/viewtop ... =3&t=13997
Clint Buechlein
Thermwood Team
Posts: 696
Joined: Fri, May 15 2015, 1:21PM
Company Name: Thermwood Corp
Country: UNITED STATES

Re: Trouble loading version 6.1

Post by Clint Buechlein »

Scott pointed you in the correct direction. Most likely you have Webroot antivirus. We are looking into why it does, but Webroot's algorithms thinks that because of what eCabinets is doing to install, that it is a virus and blocks one of the dlls. You can either shut down Webroot to allow eCabinets to install, or find a way to allow it while leaving the antivirus on.


-Clint-
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