User Data not found

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Peter Breeson
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Joined: Wed, Jun 27 2012, 2:51PM
Company Name: Solid Components
Country: CANADA

User Data not found

Postby Peter Breeson » Thu, Mar 02 2017, 9:54AM

Running 6.1.4

Things were going fine, but now I get "user Data not found" each time I open or reopen the program. I let the software replace the file, but I guess its not?


Any thoughts on how to fix this?
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Scott Marshburn
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Re: User Data not found

Postby Scott Marshburn » Thu, Mar 02 2017, 1:22PM

Hi Peter, Try running the repair option in add/remove programs in your control panel
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David Egnoski
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Re: User Data not found

Postby David Egnoski » Thu, Mar 02 2017, 1:46PM

Does the path, C:\Users\Public\Documents\Thermwood\eCabinet Systems actually exist on your computer? Are there any files in the eCabinets Systems folder?
Dave Egnoski
Richmond Cabinet & Millwork

Peter Breeson
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Posts: 3
Joined: Wed, Jun 27 2012, 2:51PM
Company Name: Solid Components
Country: CANADA

Re: User Data not found

Postby Peter Breeson » Fri, Mar 03 2017, 2:18PM

The program is running, the path is there. I can still make and save jobs, cabinets, etc., but every time time I start or restart the program I get the error message..
I'd like to just ignore the message, but am worried that something more catastrophic may happen....right when I'm in the middle of something big

Rick Deskins
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Re: User Data not found

Postby Rick Deskins » Thu, Mar 09 2017, 8:02AM

Did you delete the cabinets\standard cabinets folder?
Rick Deskins
eCabinet Systems Programmer
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Peter Breeson
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Posts: 3
Joined: Wed, Jun 27 2012, 2:51PM
Company Name: Solid Components
Country: CANADA

Re: User Data not found

Postby Peter Breeson » Fri, Mar 10 2017, 1:58PM

Rick, and others....It seems to be my mistake...I did delete the folder "standard cabinets', since I don't keep anything of mine in it. This was the root of my error messages. I put the folder back (empty) and all is good now.


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