Can't open current file after upgrade to 6.2.1

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Leo Graywacz
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Posts: 578
Joined: Tue, Jan 16 2007, 7:56PM
Company Name: LRG WoodCrafting
Location: Windsor Locks, CT
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Can't open current file after upgrade to 6.2.1

Postby Leo Graywacz » Sat, Apr 14 2018, 5:41PM

The job file I've been using for my current job won't load after I put the 6.2.1 upgrade on my computer.

All was fine before using 6.2, not it gives two errors while loading.

An error occurred while transferring Parasolid information


Then I press OK to get past the error message and another comes up

There was an error after opening the JOB file

Now what do I do. I guess I'm screwed. How can I downgrade back to 6.2. I tried and it refused to allow the downgrade. I tried the repair option but got the same result with the same two errors. :wall:
Dell Precision 7710
Intel Core i7-6820HQ @ 2.70GHz 16.00 GB RAM
NVIDIA Quadro M3000M
256 GB PCIe NVMe - M.2 SSD
Win 7 Pro 64-bit

http://lrgwood.com

Clint Buechlein
Thermwood Team
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Joined: Fri, May 15 2015, 1:21PM
Company Name: Thermwood Corp
Country: UNITED STATES

Re: Can't open current file after upgrade to 6.2.1

Postby Clint Buechlein » Mon, Apr 16 2018, 8:44AM

Leo,

Can you post the job or email it to cabinets@thermwood.com?

-Clint-

Leo Graywacz
Guru Member
Posts: 578
Joined: Tue, Jan 16 2007, 7:56PM
Company Name: LRG WoodCrafting
Location: Windsor Locks, CT
Contact:

Re: Can't open current file after upgrade to 6.2.1

Postby Leo Graywacz » Mon, Apr 16 2018, 10:15AM

OK Clint,
Here's the file that won't open in 6.2.1 but did open in 6.2

I'm not having problems with any other file opening in the new version other than this one. I had just been using the file just before the upgrade and when I shut things down I didn't do another save so it should have been fine. I downloaded the new version and opened and verified and I made sure that the previous version was not running. Not my first rodeo here. Thanks for looking.
Attachments
Jean and Rick combined nest.esj
file won't open in 6.2.1 but did open in 6.2
(12.09 MiB) Downloaded 10 times
Dell Precision 7710
Intel Core i7-6820HQ @ 2.70GHz 16.00 GB RAM
NVIDIA Quadro M3000M
256 GB PCIe NVMe - M.2 SSD
Win 7 Pro 64-bit

http://lrgwood.com

Leo Graywacz
Guru Member
Posts: 578
Joined: Tue, Jan 16 2007, 7:56PM
Company Name: LRG WoodCrafting
Location: Windsor Locks, CT
Contact:

Re: Can't open current file after upgrade to 6.2.1

Postby Leo Graywacz » Tue, Apr 24 2018, 10:04PM

I'm guessing the file is toast?
Dell Precision 7710
Intel Core i7-6820HQ @ 2.70GHz 16.00 GB RAM
NVIDIA Quadro M3000M
256 GB PCIe NVMe - M.2 SSD
Win 7 Pro 64-bit

http://lrgwood.com

David Giesbrecht
Junior Member
Posts: 82
Joined: Thu, Mar 03 2011, 10:40PM
Company Name: Silverpine Cabinets
Country: CANADA

Re: Can't open current file after upgrade to 6.2.1

Postby David Giesbrecht » Wed, May 02 2018, 4:51PM

Doesn't work for me either...
David Giesbrecht
Inter(R) Core(TM) i7-7700CPU OC@ 4.8 GHz
8.00 GB DDR5 2133MHz
NVIDIA GeForce GTX 970 4GB
Z270x-Gaming 5 MOBO
1TB Samsung 960PRO SSD

Leo Graywacz
Guru Member
Posts: 578
Joined: Tue, Jan 16 2007, 7:56PM
Company Name: LRG WoodCrafting
Location: Windsor Locks, CT
Contact:

Re: Can't open current file after upgrade to 6.2.1

Postby Leo Graywacz » Wed, May 02 2018, 5:42PM

Thanks for trying. Are you on the newest version or on 6.2?
Dell Precision 7710
Intel Core i7-6820HQ @ 2.70GHz 16.00 GB RAM
NVIDIA Quadro M3000M
256 GB PCIe NVMe - M.2 SSD
Win 7 Pro 64-bit

http://lrgwood.com

Clint Buechlein
Thermwood Team
Posts: 251
Joined: Fri, May 15 2015, 1:21PM
Company Name: Thermwood Corp
Country: UNITED STATES

Re: Can't open current file after upgrade to 6.2.1

Postby Clint Buechlein » Thu, May 03 2018, 7:25AM

Sorry for getting back to you so late. We can't open it as well, or dig in to get anything out of it. Do you save your jobs to a network location, a cloud service such as DropBox or Google Drive, or do you save locally to the computer?

-Clint-

Leo Graywacz
Guru Member
Posts: 578
Joined: Tue, Jan 16 2007, 7:56PM
Company Name: LRG WoodCrafting
Location: Windsor Locks, CT
Contact:

Re: Can't open current file after upgrade to 6.2.1

Postby Leo Graywacz » Thu, May 03 2018, 7:33AM

Everything is saved local. I've learned over the years to save save save in case there's a crash. And with this one I had been saving it every time I made a change. As far as I know, it was working before I upgraded. After that nada.

But it's all good now, I've made it through both jobs that were nested and didn't need to get into it again anyway.

I guess I have to go back to my normal of NEVER UPGRADE IN THE MIDDLE OF A JOB. Because that has served me well.

Just hope they don't ask for extra shelves because they'll have to measure them to let me know what size they are :joker:
Dell Precision 7710
Intel Core i7-6820HQ @ 2.70GHz 16.00 GB RAM
NVIDIA Quadro M3000M
256 GB PCIe NVMe - M.2 SSD
Win 7 Pro 64-bit

http://lrgwood.com

Clint Buechlein
Thermwood Team
Posts: 251
Joined: Fri, May 15 2015, 1:21PM
Company Name: Thermwood Corp
Country: UNITED STATES

Re: Can't open current file after upgrade to 6.2.1

Postby Clint Buechlein » Thu, May 03 2018, 8:37AM

For whatever reason the information didn't all get packaged in the save. It most likely wasn't because of the update of eCabinets. More likely it is that something got in the way of the save is it was all being put together and it was never saved with it. I say likely because I don't know everything, so anything could happen.

Going along with the save save save (which is great practice), I preach the save many, save often. Have multiple copies and save often. Every time I make a design change that differs from current (rearrange cabinets, change material, change color, etc.), I save as a new job or new cabinet. Then I always have something to fall back on. I tend to have back ups of my back ups' back ups. When I finish a project (if I ever do :roll: ), all the files get dumped into a folder and zipped up to minimize storage space.

-Clint-

David Giesbrecht
Junior Member
Posts: 82
Joined: Thu, Mar 03 2011, 10:40PM
Company Name: Silverpine Cabinets
Country: CANADA

Re: Can't open current file after upgrade to 6.2.1

Postby David Giesbrecht » Thu, May 03 2018, 10:33AM

Thanks for trying. Are you on the newest version or on 6.2?


It was still on 6.2
David Giesbrecht
Inter(R) Core(TM) i7-7700CPU OC@ 4.8 GHz
8.00 GB DDR5 2133MHz
NVIDIA GeForce GTX 970 4GB
Z270x-Gaming 5 MOBO
1TB Samsung 960PRO SSD


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