Trouble Opening Cabinets

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Nat Wheatley
eCabinets Beta Tester
Posts: 490
Joined: Wed, Apr 15 2009, 8:22PM
Company Name: Plymouth Custom Closets
Country: UNITED STATES
Location: Plympton, MA

Trouble Opening Cabinets

Postby Nat Wheatley » Sun, Jul 29 2018, 2:21PM

I'm having issues trying to open cabinets that I've saved in the cabinet editor. I get a series of error messages starting with 'unable to open Ecabinets data file', then 'there was a problem reading HSF', then 'problem loading single cabinet' Sometimes when I rename the cabinet i's able to open it, other times restarting my computer has resolved it.
http://www.plymouthcustomclosets.com

Dell Precision 490/ Intel Xeon 3.20 Ghz/3 GB RAM/ Nvidia Quadro FX 3450/ Windows XP, sp 3

Nat Wheatley
eCabinets Beta Tester
Posts: 490
Joined: Wed, Apr 15 2009, 8:22PM
Company Name: Plymouth Custom Closets
Country: UNITED STATES
Location: Plympton, MA

Re: Trouble Opening Cabinets

Postby Nat Wheatley » Wed, Aug 01 2018, 4:29PM

Anyone?
http://www.plymouthcustomclosets.com

Dell Precision 490/ Intel Xeon 3.20 Ghz/3 GB RAM/ Nvidia Quadro FX 3450/ Windows XP, sp 3

tim lucas
Guru Member
Posts: 302
Joined: Thu, Nov 29 2007, 5:18PM
Company Name: Tim Lucas Custom Woodworks LLC
Country: UNITED STATES
Location: bell, florida
Contact:

Re: Trouble Opening Cabinets

Postby tim lucas » Fri, Aug 03 2018, 5:42AM

sorry but it sounds like you have some corrupt files - load your backup and see if they work better
Tim Lucas Custom Woodworks LLC
www.TLCW.us

Nat Wheatley
eCabinets Beta Tester
Posts: 490
Joined: Wed, Apr 15 2009, 8:22PM
Company Name: Plymouth Custom Closets
Country: UNITED STATES
Location: Plympton, MA

Re: Trouble Opening Cabinets

Postby Nat Wheatley » Fri, Aug 03 2018, 3:24PM

Thanks Tim. I was syncing my 'cabinets' folder with Google Drive and am just now realizing that that may be causing the problem. I've turned the syncing off for that folder, tried saving and opening several cabinets, and so far the error message seems to have stopped. Fingers crossed...
http://www.plymouthcustomclosets.com

Dell Precision 490/ Intel Xeon 3.20 Ghz/3 GB RAM/ Nvidia Quadro FX 3450/ Windows XP, sp 3

Clint Buechlein
Thermwood Team
Posts: 302
Joined: Fri, May 15 2015, 1:21PM
Company Name: Thermwood Corp
Country: UNITED STATES

Re: Trouble Opening Cabinets

Postby Clint Buechlein » Mon, Aug 06 2018, 1:44PM

We've been fighting some battles trying to get the User Data Path to play well with a cloud service. Most sync or lock files before eCabinets has a chance to finish doing what it needs to do.

Did you set the data path to the Google Drive location, or just syncing the cabinets folder only?

-Clint-

Nat Wheatley
eCabinets Beta Tester
Posts: 490
Joined: Wed, Apr 15 2009, 8:22PM
Company Name: Plymouth Custom Closets
Country: UNITED STATES
Location: Plympton, MA

Re: Trouble Opening Cabinets

Postby Nat Wheatley » Mon, Aug 06 2018, 5:04PM

Hi, I was just syncing the cabinets folder only.
http://www.plymouthcustomclosets.com

Dell Precision 490/ Intel Xeon 3.20 Ghz/3 GB RAM/ Nvidia Quadro FX 3450/ Windows XP, sp 3


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