As everyone active in these forums knows, for every member that actually uses the forums to ask questions there are scores of eCabinets users that don't.
The reasons are many but chief among them are fear of asking a "dumb question." Here is an excerpt of a private message I received this morning:
This user was having problems and was unsure whether this sort of question should be posted in the forums. I replied with a resounding "Yes!" and an answer to the poster's question about eCabinets.I'm a new user to eCabs software and having a few problems with software concepts....or rather execution. Is it appropriate to ask questions to the forum members about how to use certain software features or to ask how to build certain components?
Here is where I am headed with this:
I propose that Thermwood create an "Ambassador" program made up of volunteers from the eCabinets and Thermwood communities. Each new user of eCabinets or purchaser of a Thermwood CNC would be assigned an ambassador from this pool. The ambassador would make contact with the new user/owner and help them along by answering any immediate questions they might have and encouraging them to join and participate in the forums.
Please pick two answers from the list and feel free to add your comments to the thread.