Trouble reinstalling Ecab software

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Gerald Kramer
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Trouble reinstalling Ecab software

Postby Gerald Kramer » Thu, May 28 2009, 5:18PM

I am having trouble reinstalling Ecabinet Systems after a computer problem. When I entered my original registration code it gave me the message " The server does not recognize the entered URI". I downloaded a new code and tried that, to same effect. I then downloaded the ecabret utility. Same thing. I did close my firewall and Virus programs temporarly and it started to connect, but after 10 minutes I closed the program. Tried this several times to the same effect. Please help.
Thanks

Rick Palechuk
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Re: Trouble reinstalling Ecab software

Postby Rick Palechuk » Thu, May 28 2009, 10:44PM

Gerald, did you change computer name, or E-mail address?

Al dedenus
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Re: Trouble reinstalling Ecab software

Postby Al dedenus » Fri, May 29 2009, 1:10AM

Dan where are you????? This problem looks right up your ally being the computer wizz that you are :lol:

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DanEpps
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Re: Trouble reinstalling Ecab software

Postby DanEpps » Fri, May 29 2009, 5:48AM

A URI (Uniform Resource Identifier) is used to identify the location of a resource on the internet, in this case the eCabinets license server.

Are you reinstalling from CD or just trying to install the latest build? If you are trying to reinstall using only the latest build, that won't work--you have to reinstall from CD.

If you are using the CD, is it the latest version 5 CD or an earlier version?

Make sure that you have A/V, etc turned off during the complete install process. Also, make sure you are installing as an administrator and not a regular user.

Gerald Kramer
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Re: Trouble reinstalling Ecab software

Postby Gerald Kramer » Fri, May 29 2009, 10:53AM

Rick Palechuk wrote:Gerald, did you change computer name, or E-mail address?

Rick, I did not change computer name or E-mail address.

Gerald Kramer
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Re: Trouble reinstalling Ecab software

Postby Gerald Kramer » Fri, May 29 2009, 11:03AM

DanEpps wrote:A URI (Uniform Resource Identifier) is used to identify the location of a resource on the internet, in this case the eCabinets license server.

Are you reinstalling from CD or just trying to install the latest build? If you are trying to reinstall using only the latest build, that won't work--you have to reinstall from CD.

If you are using the CD, is it the latest version 5 CD or an earlier version?

Make sure that you have A/V, etc turned off during the complete install process. Also, make sure you are installing as an administrator and not a regular user.


I did use the 4.1 CD that I received with my membership in 2006. I turn of the Virus program and the fire wall temporarily while I was trying to register. I didn't turn them off when I was installing the CD.
Thanks

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DanEpps
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Re: Trouble reinstalling Ecab software

Postby DanEpps » Fri, May 29 2009, 12:26PM

If that doesn't work you should give the Thermwood texch support folks a call.

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Dean Fehribach
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Re: Trouble reinstalling Ecab software

Postby Dean Fehribach » Sat, May 30 2009, 4:15AM

The use of the version 4.1 CD is no longer supported by the registration servers. To get eCabinets to work, you would have to install your 4.1, upgrade to 5.0, then load the latest 5.0 build then register.

Best bet: call in for a new 5.2 CD.

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