Error 25 Could not start Thermwood interface

[Carlos Marin]

We started getting this error this morning, is there a fix for it?


Thanks !

[Ryan Hochgesang]

Carlos,

I will need more information about your machine to understand what is going on. Please email additiuonal info to: program@thermwood.com

- Machine number ( located on serial tag back of base )
- Your company name and information

So that I can pull the file on this machine and look in greater detail.

[Mitchel Kagawa]

Ryan, I'm getting the same error. It just hangs at the Thermwood splash screen then kicks to the error message after 5 minutes. Were you guys able to come up with a resolution? ~MK

[Ryan Hochgesang]

This error is typically due to an error in communication during power up. To resolve issue, you can reseat the profibus card.