Error 25 Could not start Thermwood interface

Discuss Thermwood 5-axis Machinery, Controller, and Software.

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Carlos Marin
New Member
Posts: 1
Joined: Mon, Feb 07 2011, 9:14AM
Company Name: Specialty manufacturing Inc

Error 25 Could not start Thermwood interface

Postby Carlos Marin » Mon, Feb 07 2011, 9:26AM

We started getting this error this morning, is there a fix for it?


Thanks !

Ryan Hochgesang
Thermwood Team
Posts: 681
Joined: Wed, May 18 2005, 8:41AM
Location: Thermwood

Re: Error 25 Could not start Thermwood interface

Postby Ryan Hochgesang » Fri, Feb 11 2011, 8:33AM

Carlos,

I will need more information about your machine to understand what is going on. Please email additiuonal info to: program@thermwood.com

- Machine number ( located on serial tag back of base )
- Your company name and information

So that I can pull the file on this machine and look in greater detail.
Ryan Hochgesang
Software Support

Mitchel Kagawa
New Member
Posts: 1
Joined: Fri, Apr 23 2010, 7:00AM
Company Name: Navatek Ltd.

Re: Error 25 Could not start Thermwood interface

Postby Mitchel Kagawa » Wed, May 18 2011, 7:22PM

Ryan, I'm getting the same error. It just hangs at the Thermwood splash screen then kicks to the error message after 5 minutes. Were you guys able to come up with a resolution? ~MK

Ryan Hochgesang
Thermwood Team
Posts: 681
Joined: Wed, May 18 2005, 8:41AM
Location: Thermwood

Re: Error 25 Could not start Thermwood interface

Postby Ryan Hochgesang » Fri, May 20 2011, 8:09AM

This error is typically due to an error in communication during power up. To resolve issue, you can reseat the profibus card.
Ryan Hochgesang
Software Support


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