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Error 25 Could not start Thermwood interface

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Error 25 Could not start Thermwood interface

Postby Carlos Marin » Mon, Feb 07 2011, 9:26AM

We started getting this error this morning, is there a fix for it?


Thanks !
Carlos Marin
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Company Name: Specialty manufacturing Inc

Re: Error 25 Could not start Thermwood interface

Postby Ryan Hochgesang » Fri, Feb 11 2011, 8:33AM

Carlos,

I will need more information about your machine to understand what is going on. Please email additiuonal info to: program@thermwood.com

- Machine number ( located on serial tag back of base )
- Your company name and information

So that I can pull the file on this machine and look in greater detail.
Ryan Hochgesang
Software Support
Ryan Hochgesang
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Re: Error 25 Could not start Thermwood interface

Postby Mitchel Kagawa » Wed, May 18 2011, 7:22PM

Ryan, I'm getting the same error. It just hangs at the Thermwood splash screen then kicks to the error message after 5 minutes. Were you guys able to come up with a resolution? ~MK
Mitchel Kagawa
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Joined: Fri, Apr 23 2010, 7:00AM
Company Name: Navatek Ltd.

Re: Error 25 Could not start Thermwood interface

Postby Ryan Hochgesang » Fri, May 20 2011, 8:09AM

This error is typically due to an error in communication during power up. To resolve issue, you can reseat the profibus card.
Ryan Hochgesang
Software Support
Ryan Hochgesang
Thermwood Team
 
Posts: 681
Joined: Wed, May 18 2005, 8:41AM
Location: Thermwood


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