Maintenance Schedule?

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Terry Davis
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Maintenance Schedule?

Postby Terry Davis » Wed, Feb 23 2011, 11:23AM

I noticed today that its been a while since the CS45 has let me know it needs maintenance, I went into the schedule and everything is gone, event history is empty, cycle time 0, time remaining 0 and under event discription it just says F4 to dropdown but it does nothing. I usually have to go through and reset each item after doing the maintenance but they are not there!

Ryan Hochgesang

Re: Maintenance Schedule?

Postby Ryan Hochgesang » Wed, Feb 23 2011, 1:03PM

It seems that your maintenance schedule files have become corrupt. With the Thermwood software closed, you will need to go into: C:\SYSTEM directory on your control and delete the few files listed there with name "mclock", then restart the THM software and the files should be restored.

Terry Davis
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Re: Maintenance Schedule?

Postby Terry Davis » Wed, Feb 23 2011, 1:31PM

Thanks Ryan, that fixed it.

Ryan Hochgesang

Re: Maintenance Schedule?

Postby Ryan Hochgesang » Wed, Feb 23 2011, 1:44PM

Great! Thanks for the update.

Michael S Murray
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Re: Maintenance Schedule?

Postby Michael S Murray » Fri, Feb 25 2011, 5:46PM

Is Ryan a seriously smart guy or what......
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Will Williamson
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Re: Maintenance Schedule?

Postby Will Williamson » Wed, Mar 16 2011, 10:46AM

There is nothing great about losing your maintenance record. It's one thing to lose your short term maintenance schedule, that's easy to fix. Its the long term 2000 hour schedule that is a problem. I have no idea when I need to do a serious take a part and clean the bearings. This has happened to me about 3 times as a result of importing a DXF files into CN and having the control lock up and I have to do a forced shut down.( manually turning off the control.) What is needed is an hour meter that is not tied into the control has anyone done anything like that?
Will

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Ryan Hochgesang

Re: Maintenance Schedule?

Postby Ryan Hochgesang » Wed, Mar 16 2011, 12:25PM

Will,

The fix in this case was for a corrupt maintenance file, no way of knowing what has caused this corruption. If you can provide a step by step process of how to corrupt the maintenance file, then please do so so we can look into finding an actual fix for cause of bug.

If you want a long term timer, you can have one hardwired into the controller by using one of the available inputs/outputs on your machine. You can refer to your machine electrical schematic for this information or contact our service dept. for additional details.

email: service@thermwood.com

Will Williamson
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Re: Maintenance Schedule?

Postby Will Williamson » Wed, Mar 16 2011, 1:52PM

As I mentioned earlier the maintenance file was corrupted by me doing a manual shut down as a result of trying to open a corrupted DXF file in the CN.
I did not know it was corrupted until it locked up my Control two or three times in a row. and Then I did not know the maintenance file was gone until time had passed and I checked the schedule. At which point I called tech support for the fix, which was to delete the one of my bin files. I don't exactly remember.
At the time when I talked to Daniel the only thing I had done wrong recently was the manual shut down a couple of times in arow times in a row. So I blamed it on that and Daniel Agreed that it was possible.
Will

http://www.willmade.com

KEG/Intel Core i 7 CPU K875 @ 2.93 GHZ/12G Ram
Dual boot XP PRO/Windows 7 Nvidia Quatro 600 1Gig Ram

Ryan Hochgesang

Re: Maintenance Schedule?

Postby Ryan Hochgesang » Wed, Mar 16 2011, 1:56PM

Thanks for the info. Other possible contributors to file corruption in my experience seem to also come from erratic power/voltages to the control cabinet and or lack of grounding. The external timer would be your only other option as you've mentioned to keep continous time track.


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