Restore CD's

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Steve Detina
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Posts: 74
Joined: Wed, Jul 20 2005, 7:29AM
Company Name: Silhouette Custom Cabinets
Country: CANADA
Location: Hamilton, Ontario

Restore CD's

Postby Steve Detina » Mon, Apr 23 2012, 3:03PM

How do I get a copy of restore CD's for my machine.

thanks

Steve

Forrest Chapman
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Re: Restore CD's

Postby Forrest Chapman » Mon, Apr 23 2012, 4:27PM

I think they put 1 inside. Forrest

Steve Detina
Junior Member
Posts: 74
Joined: Wed, Jul 20 2005, 7:29AM
Company Name: Silhouette Custom Cabinets
Country: CANADA
Location: Hamilton, Ontario

Re: Restore CD's

Postby Steve Detina » Mon, Apr 23 2012, 5:02PM

I checked there is no CD.

Forrest Chapman
eCabinets Beta Tester
Posts: 1091
Joined: Mon, May 30 2005, 2:26PM
Location: Anderson SC.
Contact:

Re: Restore CD's

Postby Forrest Chapman » Mon, Apr 23 2012, 5:50PM

I'm not sure then. We must have made our own or maybe the tech did when he set the machine up. forrest

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Scott G Vaal
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Re: Restore CD's

Postby Scott G Vaal » Tue, Apr 24 2012, 7:48AM

Steve Detina wrote:How do I get a copy of restore CD's for my machine.

thanks

Steve


Steve,

Not sure what company you are with, so I do not know if your machine is new, older, or purchased used, etc. However, the restore CD or DVD is packed in a separate box with the electronics (such as the harddrive, HHP, camera, headset) when the machine is shipped to the customer and will be in a large marked envelope within this box. The tech will give it to the person in charge and will recommend to keep it inside the control cabinet (there is typically a pouch inside for storage of this and electrical prints). Some will choose to put it in an office or other storage location, and we leave this up to them. If the machine was used, then hopefully they came along from the previous owner. If you need a replacement, you can contact our service dept. to get one ordered. 1-800-221-3865
Regards,

Scott Vaal
-Thermwood/eCabinet Systems-
Dell Precision / Xeon E3-1240 / 8GB RAM /NVIDIA Quadro K2000


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