Maintenance history gone

Discuss Thermwood 3-axis Machinery, Controller, and Software.

Moderators: Jason Susnjara, Larry Epplin, Clint Buechlein, Rich Kasten

User avatar
Jeremy Schiffer
eCabinets Beta Tester
Posts: 954
Joined: Tue, May 10 2005, 9:36PM
Location: Carnesville, GA
Contact:

Maintenance history gone

Postby Jeremy Schiffer » Thu, Jun 14 2012, 5:26PM

What could cause all of my maintenance history to disappear? And is there any way to get it back? I've not updated or changed anything on the controller, just went to do the weekly maintenance, and there's nothing in the list! :(
http://www.corlanecabinetry.com

Intel Core i7-5820 3.3GHz, 16GB RAM, NVidia Quadro K2200 4GB, Windows 8.1 Pro 64 bit

Will Williamson
Guru Member
Posts: 397
Joined: Thu, Dec 08 2005, 6:10PM
Company Name: Williamson Finewoodwork
Country: UNITED STATES
Location: Capac MI
Contact:

Re: Maintenance history gone

Postby Will Williamson » Fri, Jun 15 2012, 12:01AM

Your DXF file causes Control Nesting to lock up. You then have to turn off power to Thermwood control panel To restart. BAM you just lost your maintenance schedule. Then a few months later it happens again and again. Now you do not have a clue when your long term maintenance is due. It is gone forever Call Daniel in the morning and he will send you a new file to restart your maintenance.
Will

http://www.willmade.com

KEG/Intel Core i 7 CPU K875 @ 2.93 GHZ/12G Ram
Dual boot XP PRO/Windows 7 Nvidia Quatro 600 1Gig Ram

Daniel Vonderheide
Thermwood Team
Posts: 358
Joined: Wed, May 17 2006, 11:25AM
Location: Thermwood

Re: Maintenance history gone

Postby Daniel Vonderheide » Fri, Jun 15 2012, 7:37AM

Go into your C:\system directory and delete the MCLOCK.BAK and the MCLOCK.BIN files. Restart the THM software and the schedule should be reset to the factoory settings now. Hope this helps.

User avatar
Jeremy Schiffer
eCabinets Beta Tester
Posts: 954
Joined: Tue, May 10 2005, 9:36PM
Location: Carnesville, GA
Contact:

Re: Maintenance history gone

Postby Jeremy Schiffer » Fri, Jun 15 2012, 10:33AM

Thanks, that got the schedule restored. I'm assuming 4 years of maintenance records are gone, though. Is there something I can do to back up the history occasionally? I see a button called "write file"... is that what it is for?
http://www.corlanecabinetry.com

Intel Core i7-5820 3.3GHz, 16GB RAM, NVidia Quadro K2200 4GB, Windows 8.1 Pro 64 bit

Daniel Vonderheide
Thermwood Team
Posts: 358
Joined: Wed, May 17 2006, 11:25AM
Location: Thermwood

Re: Maintenance history gone

Postby Daniel Vonderheide » Mon, Jun 25 2012, 8:02AM

That is exactly what it is for. :D

Will Williamson
Guru Member
Posts: 397
Joined: Thu, Dec 08 2005, 6:10PM
Company Name: Williamson Finewoodwork
Country: UNITED STATES
Location: Capac MI
Contact:

Re: Maintenance history gone

Postby Will Williamson » Mon, Jun 25 2012, 9:02AM

So how does that work Daniel? Write file makes a copy of the current maintenance hours?
Will

http://www.willmade.com

KEG/Intel Core i 7 CPU K875 @ 2.93 GHZ/12G Ram
Dual boot XP PRO/Windows 7 Nvidia Quatro 600 1Gig Ram

Daniel Vonderheide
Thermwood Team
Posts: 358
Joined: Wed, May 17 2006, 11:25AM
Location: Thermwood

Re: Maintenance history gone

Postby Daniel Vonderheide » Mon, Jun 25 2012, 3:54PM

It basically creates a text document that stores what was done and when it was done. Nothing more. It cannot be imported back into the maintenance schedule.


Return to “Thermwood 3-Axis Machinery”

Who is online

Users browsing this forum: No registered users and 5 guests