keyboard trackpad

Discuss Thermwood 3-axis Machinery, Controller, and Software.

Moderators: Jason Susnjara, Larry Epplin, Clint Buechlein, Rich Kasten

Stuart Douglas
Junior Member
Posts: 65
Joined: Fri, Apr 10 2015, 7:57AM
Company Name: Bergman Custom Casework LLC
Country: UNITED STATES

keyboard trackpad

Postby Stuart Douglas » Mon, Sep 14 2015, 8:12AM

The keyboard track-pad on our unit is not responding consistently to normal fingertip pressure. the cursor movement is erratic and super frustrating. Has anyone else had this problem? What is the best stuff to try and clean it? it is puffed off frequently during use and does not look "grimy." I wish that there was some way to incorporate a mouse into the control station, that track pad is tiny and really annoying! :fire:

Dennis Palmer
Thermwood Team
Posts: 654
Joined: Tue, May 17 2005, 1:32PM
Company Name: Thermwood Corporation
Location: Thermwood

Re: keyboard trackpad

Postby Dennis Palmer » Mon, Sep 14 2015, 12:35PM

Hello Stuart,

Sorry your track pad is responding erratically. I suggest you call our toll free service number, where you'll get a much quicker response than posting on this forum.
Toll Free Service, (800) 221-3865.

Dennis

Rob Davis
Guru Member
Posts: 316
Joined: Mon, May 23 2005, 5:43PM
Location: Indiana
Contact:

Re: keyboard trackpad

Postby Rob Davis » Mon, Sep 14 2015, 1:22PM

Stuart, ours tends to do this in very humid weather. Not sure if in hardware or just the surface and finger dirt. Best success we have had is to restart things after we get to stopping point. Dust on pad or fingers is a problem too. We have been living with this for a long time and it is not getting any worse. Wish I had better news. At one point we thought we should put a film of oily cleaner on it but we have not had the courage to try it for fear we really make it bad.

Will Williamson
Guru Member
Posts: 396
Joined: Thu, Dec 08 2005, 6:10PM
Company Name: Williamson Finewoodwork
Country: UNITED STATES
Location: Capac MI
Contact:

Re: keyboard trackpad

Postby Will Williamson » Mon, Sep 14 2015, 2:27PM

I don't use the on board mouse or key board.
Take the side cover off and plug in your mouse and keyboard put the cover back on. Mine has been like this for 7 years
Will

http://www.willmade.com

KEG/Intel Core i 7 CPU K875 @ 2.93 GHZ/12G Ram
Dual boot XP PRO/Windows 7 Nvidia Quatro 600 1Gig Ram

Michael Kowalczyk
eCabinets Beta Tester
Posts: 284
Joined: Tue, May 10 2005, 11:35AM
Location: Houston, Texas

Re: keyboard trackpad

Postby Michael Kowalczyk » Tue, Sep 15 2015, 4:48PM

Hey Stuart,
We use an optical mouse with USB it works great even in a dusty environment. have it on a mouse pad and i just shake it off before i use it. see Will we do think alike sometimes
Michael Kowalczyk, GM

HP-Elite Quad Core Q6700-4 MB ram, Nvidia GeForce 512 MB Dual HP 22" flat panels, Windows 7 ultimate 64bit SP1

Will Williamson
Guru Member
Posts: 396
Joined: Thu, Dec 08 2005, 6:10PM
Company Name: Williamson Finewoodwork
Country: UNITED STATES
Location: Capac MI
Contact:

Re: keyboard trackpad

Postby Will Williamson » Wed, Sep 16 2015, 7:26AM

I have been using wireless mouse and keyboard for my work stations. I was thinking about trying it on the Thermwood control
Will

http://www.willmade.com

KEG/Intel Core i 7 CPU K875 @ 2.93 GHZ/12G Ram
Dual boot XP PRO/Windows 7 Nvidia Quatro 600 1Gig Ram

Will Williamson
Guru Member
Posts: 396
Joined: Thu, Dec 08 2005, 6:10PM
Company Name: Williamson Finewoodwork
Country: UNITED STATES
Location: Capac MI
Contact:

Re: keyboard trackpad

Postby Will Williamson » Wed, Sep 16 2015, 7:27AM

I have been using wireless mouse and keyboard for my work stations. I was thinking about trying it on the Thermwood control
Will

http://www.willmade.com

KEG/Intel Core i 7 CPU K875 @ 2.93 GHZ/12G Ram
Dual boot XP PRO/Windows 7 Nvidia Quatro 600 1Gig Ram

Stuart Douglas
Junior Member
Posts: 65
Joined: Fri, Apr 10 2015, 7:57AM
Company Name: Bergman Custom Casework LLC
Country: UNITED STATES

Re: keyboard trackpad

Postby Stuart Douglas » Thu, Sep 24 2015, 8:53AM

Dennis Palmer wrote:Hello Stuart,

Sorry your track pad is responding erratically. I suggest you call our toll free service number, where you'll get a much quicker response than posting on this forum.
Toll Free Service, (800) 221-3865.

Dennis


Thanks for the fast response, I was out of town for the last week, so it wasn't urgent. :) It seemed to go away after I restarted the unit, but it happens repeatedly, occasionally. not really a big deal since the files are kept in the rolling nest, only about 90 seconds to do a restart and the problem seems to fix itself.

I like the idea of putting in an optical wireless setup. That is certainly the way to go. It would make a lot of users happy if the unit came with a LEVEL keyboard and trackpad/mouse station. the ergonomics of the angled setup are killer on the wrists. I'm sure it is the way it is to prevent people from stacking things on the interface, and the time spent actually pounding on the keyboard/trackpad is minimum, but it is REALLY uncomfortable. :beer:


Return to “Thermwood 3-Axis Machinery”

Who is online

Users browsing this forum: No registered users and 1 guest