Missing Ordered Parts and Don't Know Who to Call

Discuss Thermwood 3-axis Machinery, Controller, and Software.

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Dan Morris
New Member
Posts: 4
Joined: Fri, Jul 22 2005, 5:08PM
Location: Richland, MS

Missing Ordered Parts and Don't Know Who to Call

Postby Dan Morris » Thu, Mar 02 2006, 10:51PM

I just ordered hinges and drawer slides for my fist project w/ eCab. The order was not associate w/ a job. I'm missing the catches that mount to the underside of the drawers for the Tandem plus w/ Blumotion drawer slides, and I'm not sure who to call. I tried calling the distibutor, but they couldn't help me. Do I call Thermwood Corporate, or is there a customer service number? Please advise.
Thanks, Dan

Forrest Chapman
eCabinets Beta Tester
Posts: 1078
Joined: Mon, May 30 2005, 2:26PM
Location: Anderson SC.
Contact:

Postby Forrest Chapman » Fri, Mar 03 2006, 8:15AM

Dan,

Eric Shearn at Thermwood.

Forrest

Eric Shearn

Postby Eric Shearn » Fri, Mar 03 2006, 8:38AM

Dan,

I will be giving you a call with tracking information.


Thank You,
Eric

Dan Morris
New Member
Posts: 4
Joined: Fri, Jul 22 2005, 5:08PM
Location: Richland, MS

Postby Dan Morris » Fri, Mar 03 2006, 2:22PM

Hello!!!
Thank you Malanie, for the phone call, phone number and part number! And thank you Eric, for you prompt reply on the forum. You folks are great!!!

Dan


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