faulty design disk

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mark l cherry
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Posts: 16
Joined: Mon, Jan 23 2006, 10:22PM
Company Name: mark cherry cabinets
Country: UNITED STATES
Location: allenton,WI
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faulty design disk

Post by mark l cherry »

hi all, i just purchased the italian renaissance credenza on cd
and I cant view the darn thing, am i not doing somthing right i tried every thing i can think of with no results, i was wondering if anyone else is having difficulty.
:shock: thanks
mark
Kerry Fullington
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Posts: 4718
Joined: Mon, May 09 2005, 7:33PM
Company Name: Double E Cabinets
Country: UNITED STATES
Location: Amarillo, TX

Post by Kerry Fullington »

Mark,
Have you gone to My computer and then clicked on your Drive that the CD is in to see what is on the disk. I downloaded the Credenza and there is a .exe file that you click on to install the credenza on your computer and then you can view it in eCabinets.
Kerry
Jody Wilmes
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Posts: 252
Joined: Tue, May 17 2005, 2:06PM
Company Name: Thermwood
Country: UNITED STATES
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Post by Jody Wilmes »

The CD contains an EXE file, which you need to run.
If you run this EXE on an eCabinets pc, it will install the eCabinets files.
If you run this EXE on a Thermwood machine, it will install all the rental programs, etc.

Try the following;
START>RUN>Browse
Select the .exe file located on the cd.
Select OK

It should now start the installation process. After installation, you can open your eCabinets software and open it under 'cabinets'.

If you cannot select/see the EXE file in the above steps, then the cd may be bad or scratched. I can send you out a new one....no need to send it back to us.
Just let us know! Thanks!
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mark l cherry
New Member
Posts: 16
Joined: Mon, Jan 23 2006, 10:22PM
Company Name: mark cherry cabinets
Country: UNITED STATES
Location: allenton,WI
Contact:

Post by mark l cherry »

Thanks Kerry and Jody
your advice was very helpfull, but the disk is not working, my dvd drive is working fine , it plays all I put into it, so I assume the disk must be faulty I tried both proceedures with negative results,
so Jody if you guys can send me a new disk that would make this old cabinet makers day.
thanks Mark :D
Jody Wilmes
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Posts: 252
Joined: Tue, May 17 2005, 2:06PM
Company Name: Thermwood
Country: UNITED STATES
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Post by Jody Wilmes »

I was out yesterday, so your cd will be sent out today. Thanks for your patience.
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mark l cherry
New Member
Posts: 16
Joined: Mon, Jan 23 2006, 10:22PM
Company Name: mark cherry cabinets
Country: UNITED STATES
Location: allenton,WI
Contact:

Post by mark l cherry »

Hi Jody, I received the disk ,and it loaded up like it should,
thanks for your help.
mark :D
Jody Wilmes
Guru Member
Posts: 252
Joined: Tue, May 17 2005, 2:06PM
Company Name: Thermwood
Country: UNITED STATES
Contact:

Post by Jody Wilmes »

Great! Be sure to post some pictures once its finished! As always, if you have any questions about the project, let me know.
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