v.6 error message
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v.6 error message
Trying to install V.6 and get this error message .. error 1720 . Can anyone help me to understand this.
Thanks, Dennis
Thanks, Dennis
Re: v.6 error message
Hello Dennis,
Can you provide what the error message says or a screenshot of it.
Can you provide what the error message says or a screenshot of it.
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Re: v.6 error message
Hey James, I do not know how to post an attachment but the error message says..."Error 1720. There is a problem with this Windows Installer Package. A script required for this install to complete could not be run. Contact support personell or package vendor. Custom action
PreserveV5Files script error -2146828218, Microsoft...
Thanks,
Dennis
PreserveV5Files script error -2146828218, Microsoft...
Thanks,
Dennis
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Re: v.6 error message
"..."
Is there a line number? Scroll down on the description, the line number is the most important of the error message.
Thanks,
Rick
Is there a line number? Scroll down on the description, the line number is the most important of the error message.
Thanks,
Rick
Rick Deskins
eCabinet Systems Programmer
Dell Precision / Xeon E3-1240 / 8GB RAM/ AMD FirePro V4900
eCabinet Systems Programmer
Dell Precision / Xeon E3-1240 / 8GB RAM/ AMD FirePro V4900
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Re: v.6 error message
Hi Rick, I cant seem to get the error message to expand, it has no corner stretching - wont respond to scroll wheel or anything else
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Re: v.6 error message
Dennis,
You will have to open the event viewer to get the error message. the easiest way to do this is to select Start, then RUN. Type eventvwr.msc and press ENTER. Under Windows Logs, select Application, and then find the 'X' that details the problem.
You should be able to highlight the text in this window and then press <ctrl><C> to copy the text. Paste this into your post for our review.
You will have to open the event viewer to get the error message. the easiest way to do this is to select Start, then RUN. Type eventvwr.msc and press ENTER. Under Windows Logs, select Application, and then find the 'X' that details the problem.
You should be able to highlight the text in this window and then press <ctrl><C> to copy the text. Paste this into your post for our review.
Ryan Callahan
Thermwood
Dell Precision T3400 / Core 2 Quad Q9400 / 2.4GHz / 8GB RAM / 256MB NVIDIA Quadro FX3450 / Windows 7 x64
Thermwood
Dell Precision T3400 / Core 2 Quad Q9400 / 2.4GHz / 8GB RAM / 256MB NVIDIA Quadro FX3450 / Windows 7 x64
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Re: v.6 error message
Hey Ryan This is a screen capture of the event viewer, I could not seem to get the copy/paste function to work on the highlighted event veiwer so I did print sceen.
Thank you,
Dennis
Thank you,
Dennis
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Re: v.6 error message
I think this might be the one you need, thanks for your patience with me as I struggle thru computing 101.
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Re: v.6 error message
Does the folder c:\Documents and Settings\All Users\Documents exists on your system?
Rick Deskins
eCabinet Systems Programmer
Dell Precision / Xeon E3-1240 / 8GB RAM/ AMD FirePro V4900
eCabinet Systems Programmer
Dell Precision / Xeon E3-1240 / 8GB RAM/ AMD FirePro V4900
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Re: v.6 error message
Rick, that folder is on the computer but would not open, when I clicked on it access was denied.
Re: v.6 error message
I got a Windows Install error when I first tried to install eCabnets 6 also. I decided my file was corrupted on the download somehow and downloaded it again. I didn't have any problems the second time.
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Re: v.6 error message
Thanks Paul, but I tried that and got the same error message.
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Re: v.6 error message
I think I am making progress here, got past the old error message and now have one - error 1303 asking me to log on as administrator, but I am logged on as administrator.
Don't know what to do next, can anyone tell me how to be "more" administrative.
Thanks,
Dennis
Don't know what to do next, can anyone tell me how to be "more" administrative.
Thanks,
Dennis
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Re: v.6 error message
Great day... got it working! Thanks to all for your assistance and thank you Thermwood for the opportunity to use this fantastic software.
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Re: v.6 error message
Dennis,
Can you let us all know what you did to get it working. Not crucial, but it might help others in solving this same error. This might allow us to resolve the problem in the installer as well.
Thanks.
Can you let us all know what you did to get it working. Not crucial, but it might help others in solving this same error. This might allow us to resolve the problem in the installer as well.
Thanks.
Ryan Callahan
Thermwood
Dell Precision T3400 / Core 2 Quad Q9400 / 2.4GHz / 8GB RAM / 256MB NVIDIA Quadro FX3450 / Windows 7 x64
Thermwood
Dell Precision T3400 / Core 2 Quad Q9400 / 2.4GHz / 8GB RAM / 256MB NVIDIA Quadro FX3450 / Windows 7 x64