Build 3 printing still shuts down program

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Lamar Horton
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Build 3 printing still shuts down program

Post by Lamar Horton »

:( :( :( :(
Bryan J Tanner
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Re: Build 3 printing still shuts down program

Post by Bryan J Tanner »

What are you trying to print?

Everything works on mine.
HP Pavilion DV6
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Re: Build 3 printing still shuts down program

Post by Rick Palechuk »

Lamar, maybe try a driver update for you pinter.
Lamar Horton
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Re: Build 3 printing still shuts down program

Post by Lamar Horton »

It's the LDE that I cannot print from, Just updated to drivers, no change. :( :(
Bryan J Tanner
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Re: Build 3 printing still shuts down program

Post by Bryan J Tanner »

Can you post a Job?
HP Pavilion DV6
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NVIDIA GeForce GT 230M
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Rick Deskins
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Re: Build 3 printing still shuts down program

Post by Rick Deskins »

Please post job and PC specs.

Thanks,
Rick
Rick Deskins
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Dell Precision / Xeon E3-1240 / 8GB RAM/ AMD FirePro V4900
Lamar Horton
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Re: Build 3 printing still shuts down program

Post by Lamar Horton »

Compaq Presario
AMD Athlon 64 3500+
2.19 GHz
2 GB RAM
Nvidia GeForce 8400GS
Attachments
Test.esj
(1.96 MiB) Downloaded 336 times
Kerry Fullington
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Re: Build 3 printing still shuts down program

Post by Kerry Fullington »

Lamar,

It prints great for me on both my printers. What Operating system are you using? I have XP Pro. Maybe something there.
Lamar Horton
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Re: Build 3 printing still shuts down program

Post by Lamar Horton »

XP Media Edition SP3

It's never been a problem before.
Bryan J Tanner
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Re: Build 3 printing still shuts down program

Post by Bryan J Tanner »

It prints fine for me as well.

Maybe try re-installing Build 3?

I'm kind of at a loss for ideas.
HP Pavilion DV6
2.27 gigahertz Intel Core i5 M 430
3064 Megabytes Usable Installed Memory
NVIDIA GeForce GT 230M
Windows 7 Home Premium
Rick Deskins
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Re: Build 3 printing still shuts down program

Post by Rick Deskins »

You said you updated your printer drivers, but have you tried updating your video card drivers from NVIDIA's website?
Rick Deskins
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Dell Precision / Xeon E3-1240 / 8GB RAM/ AMD FirePro V4900
Lamar Horton
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Re: Build 3 printing still shuts down program

Post by Lamar Horton »

Yes I did, still not working.
Kerry Fullington
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Re: Build 3 printing still shuts down program

Post by Kerry Fullington »

Lamar,

You said that printing shuts down eCabinets, does that mean it crashed the program or just stalls the program causing it not to respond?

Is the printer attached to your computer or is it a network computer? Maybe there are some firewall permissions at play here blocking the printer.

I am just guessing here because your job functions properly for me.
Lamar Horton
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Re: Build 3 printing still shuts down program

Post by Lamar Horton »

I get the dialog box that says a problem has occurred and the program must close. The printer is on our network. Like I said before, it has always worked before.
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Re: Build 3 printing still shuts down program

Post by Rick Deskins »

Ok, Can you run the program and get the error. Then go to Event Viewer, Application log, double click on the last error and send me the description of the it?
Rick Deskins
eCabinet Systems Programmer
Dell Precision / Xeon E3-1240 / 8GB RAM/ AMD FirePro V4900
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