Downloaded ecabs to new computer. When I try to run system, the message "hardware database update failed" pops up. Tried to reload program but get the same message.
What would be the fix.
Thanks
Brent
Hardware database update failed
Moderators: Jason Susnjara, Larry Epplin, Clint Buechlein, Scott G Vaal
-
- Junior Member
- Posts: 31
- Joined: Wed, Sep 13 2006, 8:24AM
- Company Name: Brelin Quality Builders
- Location: Saskatoon, Canada
- Contact:
-
- Thermwood Team
- Posts: 1740
- Joined: Tue, May 17 2005, 12:44PM
- Company Name: Thermwood Corporation
- Location: Thermwood Corp: Dale, Indiana
- Contact:
Re: Hardware database update failed
I will assume that the new PC has Windows 8 or 8.1. If so, try doing the following:
> Go to Control Panel, Programs and Features, then select Turn Windows features on or off.
> Now, in the Windows Features dialog, Check on the .NET Framework 3.5 (includes .NET 2.0 and 3.0) option (see attached picture), then select OK. Download the required files and let it install.
> Re-run the eCabinet Systems install and choose the Repair option.
> Launch eCabinet Systems and see if the issue is resolved.
> Go to Control Panel, Programs and Features, then select Turn Windows features on or off.
> Now, in the Windows Features dialog, Check on the .NET Framework 3.5 (includes .NET 2.0 and 3.0) option (see attached picture), then select OK. Download the required files and let it install.
> Re-run the eCabinet Systems install and choose the Repair option.
> Launch eCabinet Systems and see if the issue is resolved.
Regards,
Scott Vaal
-Thermwood/eCabinet Systems-
Dell Precision / Xeon E3-1240 / 8GB RAM /NVIDIA Quadro K2000
Scott Vaal
-Thermwood/eCabinet Systems-
Dell Precision / Xeon E3-1240 / 8GB RAM /NVIDIA Quadro K2000
-
- Junior Member
- Posts: 31
- Joined: Wed, Sep 13 2006, 8:24AM
- Company Name: Brelin Quality Builders
- Location: Saskatoon, Canada
- Contact:
Re: Hardware database update failed
Thanks for the fast response, Scott. That worked perfectly
Brent
Brent
-
- Thermwood Team
- Posts: 1740
- Joined: Tue, May 17 2005, 12:44PM
- Company Name: Thermwood Corporation
- Location: Thermwood Corp: Dale, Indiana
- Contact:
Re: Hardware database update failed
Brent,
Glad it got you going. Thank you for the feedback.
Glad it got you going. Thank you for the feedback.
Regards,
Scott Vaal
-Thermwood/eCabinet Systems-
Dell Precision / Xeon E3-1240 / 8GB RAM /NVIDIA Quadro K2000
Scott Vaal
-Thermwood/eCabinet Systems-
Dell Precision / Xeon E3-1240 / 8GB RAM /NVIDIA Quadro K2000