Great Support

Discuss Thermwood 3-axis Machinery, Controller, and Software.

Moderators: Jason Susnjara, Larry Epplin, Clint Buechlein, Rich Kasten

Wayne Adelkopf
Junior Member
Posts: 45
Joined: Sat, Nov 28 2009, 8:19AM
Company Name: Noble Woodworks Inc.

Great Support

Postby Wayne Adelkopf » Wed, Oct 19 2011, 3:42PM

Just want to give a shout-out to Mike in support.
Although it cost me $1,200 for a new Seimens spindle control module, I had minimal downtime. Mike diagnosed the problem quickly, overnighted the new part, I was guided through installing the new controller this morning (thanks Carl). Total downtime was less than 4 hours.

Return to “Thermwood 3-Axis Machinery”

Who is online

Users browsing this forum: No registered users and 6 guests