Problem loading cabs after design share cd install

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Cheri Michael
New Member
Posts: 1
Joined: Fri, May 18 2007, 6:23PM
Location: Siloam Springs, AR

Problem loading cabs after design share cd install

Postby Cheri Michael » Mon, May 21 2007, 6:05PM

I had a problem loading cabinets after installing a design share cd. Tech support had me uninstall and reinstall (the cabs from the cd). I've done that and now have the following happening:

In Detail Room, I've selected the wall and right click and select Chose Item. I click on the cabinet (doesn't seem to matter which one) and get the following messages:

Unable to open ECabinets file data.
Click ok and get: There was a problem loading the cabinet.
Click ok and get: There was a problem reading HSF for cabinet load in ROOM.

Since tech support is closed for the night, I thought I'd see if anyone here had suggestions.

Thanks in advance!
Cheri

Walker T Scott

Postby Walker T Scott » Thu, Jun 14 2007, 9:37AM

Cheri

Did you ever get this resolved? What version of eCabinets are your running?

Walker


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