Thermwood / eCabinet Systems

Justin Melhiser wrote:Mike

if you right click on the update file and look at the properties, what does the file size say?

I have tried everything you all have suggested. Nothing works.

I have attached the info that is displayed when I right click on the update file.

Please Help.

Mike
When you downloaded the update did you run it from the web or once it was downloaded did you close everything out and then double click the update file on your computer?

Thank You
Justin

I Downloaded it to My Documents and Closed everything. It first uninstalls the version I have and ...

Michael Yeargain wrote:Mike Umann,

What is your computer specs. Are you running Vista?

I am running Windows XP w/ Service pack 2. Intel Duo Core 2 Exterme 3.2 with 4 Gigs of Ram and Raid 0 Harddive system.

I just installed the software for the first time. When I try launch the program, it tells me there is a new update available and downloads it. I try again to enter the program and it keeps telling me there is a new update, it keeps making me reinstall, reinstall. I called tech support who told me to ...