Cabinets leaving a blue trail

Denis L'Heureux · Post by **Denis L'Heureux** » Wed, Apr 24 2013, 12:54PM

I have installed the software on a new laptop running windows 8. All works well except when I click a cabinet from my library as I cross the canvas with it it leave a cian trail on the canvas until I place it on the wall, then the trail vanishes.

Could it be a Video Driver issue?

Any ideas?

Dennis Englert · Post by **Dennis Englert** » Wed, Apr 24 2013, 2:03PM

Yes,
Go to the manufacturer's website for your video card and update the driver. There are no settings in eCabinet Systems for mouse trails.

Dennis

Scott Marshburn · Post by **Scott Marshburn** » Wed, Apr 24 2013, 5:24PM

Maybe your mouse is on acid

Rick Palechuk · Post by **Rick Palechuk** » Wed, Apr 24 2013, 5:26PM

Trippy man.

Denis L'Heureux · Post by **Denis L'Heureux** » Wed, Apr 24 2013, 8:49PM

Thanks. I'll have to get the lap top home but I'll update the drivers see if that fixes it.

Much appreciated.

Daniel Odom · Post by **Daniel Odom** » Thu, Apr 25 2013, 1:18PM

I've had this problem before, you may have to change acceleration settings to allow the program to decide the settings. Worked for me anyhow, didn't have to update any drivers. It could just be the video card too. Sometimes you have to adjust settings to change depending on what program you're running. I've ran into issues before where Autocad would work with a certain setting configuration but other cad programs wouldn't. You should be able to set it up so that the settings can change based on what program you're running.

Denis L'Heureux · Post by **Denis L'Heureux** » Thu, Apr 25 2013, 4:41PM

Thanks Daniel but there are no such settings on Windows 8....all gone are the days of adjusting hardware acceleration.

Denis L'Heureux · Post by **Denis L'Heureux** » Thu, Apr 25 2013, 4:57PM

BTW updating the drivers made no difference either.

Scott Marshburn · Post by **Scott Marshburn** » Thu, Apr 25 2013, 5:19PM

Not sure if this would help,But Just out of curiosity what do you have Your settings for custom Lay out under Level of detail settings in settings and preferences set at. If it is set to high try setting it to low.

Daniel Odom · Post by **Daniel Odom** » Thu, Apr 25 2013, 5:37PM

Denis L'Heureux wrote:Thanks Daniel but there are no such settings on Windows 8....all gone are the days of adjusting hardware acceleration.

Windows 8 sounds terrible so far, I think I'll wait for the next version.

Scott Marshburn · Post by **Scott Marshburn** » Thu, Apr 25 2013, 6:10PM

The boss has windows 8 and has not had this problem so it must be some setting Some ware in eCabinets that is causing it what system are you using?

Rick Palechuk · Post by **Rick Palechuk** » Thu, Apr 25 2013, 7:12PM

Graphic card specs?

Al dedenus · Post by **Al dedenus** » Thu, Apr 25 2013, 9:52PM

If you do a search for 'drag lines' you will see previous posts on this subject

Dennis Englert · Post by **Dennis Englert** » Fri, Apr 26 2013, 6:34AM

There are no settings in eCabinets.

It is important to get the driver's updated from the video card manufacturer's website, not Microsoft, Dell, HP or by the Geek Squad.

Dennis

Thermwood / eCabinet Systems

Cabinets leaving a blue trail

Cabinets leaving a blue trail

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