thm.exe, tool file

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Kim Dang
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Posts: 11
Joined: Mon, Jan 25 2016, 6:31PM
Company Name: Mart Design
Country: CANADA

thm.exe, tool file

Post by Kim Dang »

Hi everyone
We have a CS40. When we load a job, it says " thm.exe has generated errors and will be closed by windows. You will need to restart the program. An error log is being created". Wed try all we could to bring the machine back: restart, rebuild, restore the machine. Nothing happens. We try to take the old backup files like toolman.thm, cmark.bin, offset.thm, macm999.thm then it says " failed to open tool file for updating"
Any idea of what's going on?
plz share with me what you think and how to deal with this to make the machine work again
Many thanks in advance
Kim
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