Search found 528 matches

by Rick Deskins
Thu, Nov 12 2015, 8:53AM
Forum: eCabinet Systems Software
Topic: eCabinets 6.1 crashes when exporting display object or assem
Replies: 5
Views: 2837

Re: eCabinets 6.1 crashes when exporting display object or a

I have reproduced the issue. I will get it listed and fixed. Thanks.
by Rick Deskins
Thu, Nov 12 2015, 8:53AM
Forum: eCabinet Systems Software
Topic: re- register for videos
Replies: 2
Views: 2073

Re: re- register for videos

You old login still exists. You need to login, then resubscribe.
by Rick Deskins
Mon, Nov 09 2015, 2:45PM
Forum: eCabinet Systems Software
Topic: LDE problem with latest upgrade
Replies: 4
Views: 2354

Re: LDE problem with latest upgrade

Not sure, unless it was done accidentally and the rotation was not enough to notice.
by Rick Deskins
Mon, Nov 09 2015, 2:09PM
Forum: eCabinet Systems Software
Topic: LDE problem with latest upgrade
Replies: 4
Views: 2354

Re: LDE problem with latest upgrade

From the picture, it looks like the cabinet is ever so slightly rotated. If you do a reset view on the cabinet, does the extra lines go away?
by Rick Deskins
Thu, Nov 05 2015, 2:20PM
Forum: eCabinet Systems Software
Topic: 6.1 How to lock drawer fronts?
Replies: 2
Views: 1249

Re: 6.1 How to lock drawer fronts?

Right Click on the drawer front after placing it, select Door/Drawer Options->Lock Height
by Rick Deskins
Wed, Nov 04 2015, 5:58PM
Forum: eCabinet Systems Software
Topic: Problems with 6.1
Replies: 8
Views: 2590

Re: Problems with 6.1

Will it send if you zip it?
by Rick Deskins
Wed, Nov 04 2015, 3:17PM
Forum: eCabinet Systems Software
Topic: version 6.1 issue
Replies: 1
Views: 1011

Re: version 6.1 issue

Can you send the job to cabinets@thermwood.com for us to take a look at?
by Rick Deskins
Wed, Nov 04 2015, 3:14PM
Forum: eCabinet Systems Software
Topic: Pocket hole in shopbot link
Replies: 2
Views: 1008

Re: Pocket hole in shopbot link

Can you send a shopbot link export to cabinets@thermwood.com?
by Rick Deskins
Wed, Nov 04 2015, 3:11PM
Forum: eCabinet Systems Software
Topic: Problems with 6.1
Replies: 8
Views: 2590

Re: Problems with 6.1

No changes were made between the last RC and the Release. Can you send the job to cabinets@thermwood.com for us to take a look at?
by Rick Deskins
Wed, Nov 04 2015, 2:39PM
Forum: eCabinet Systems Software
Topic: Software Problems on a Mac
Replies: 3
Views: 1149

Re: Software Problems on a Mac

Download and Install Service Pack 3, then Install the hotfix.

Run windows update and install the updates or use the stand alone install.

Windows Update
http://update.microsoft.com

Service Pack 3 download link
https://www.microsoft.com/en-us/downloa ... aspx?id=24
by Rick Deskins
Wed, Nov 04 2015, 2:27PM
Forum: eCabinet Systems Software
Topic: V6.1 Crashing on Opening Files (Vista, XP, or Win 7 w/o SP1)
Replies: 0
Views: 5471

V6.1 Crashing on Opening Files (Vista, XP, or Win 7 w/o SP1)

Older Windows Versions As of version 6.1, eCabinet Systems will no longer fully support 'Windows Vista', 'Windows XP', or 'Windows 7 without Service Pack 1'. However, eCabinet Systems 6.1 WILL run on these systems if the corresponding hotfix or service pack below is installed. Please refer to the up...
by Rick Deskins
Wed, Nov 04 2015, 2:25PM
Forum: eCabinet Systems Software
Topic: Software Problems on a Mac
Replies: 3
Views: 1149

Re: Software Problems on a Mac

Older Windows Versions As of version 6.1, eCabinet Systems will no longer fully support 'Windows Vista', 'Windows XP', or 'Windows 7 without Service Pack 1'. However, eCabinet Systems 6.1 WILL run on these systems if the corresponding hotfix or service pack below is installed. Please refer to the up...
by Rick Deskins
Fri, Oct 30 2015, 8:54PM
Forum: eCabinet Systems Software
Topic: Problems with eCabinets running Parallels 11 on Mac
Replies: 7
Views: 1605

Re: Problems with eCabinets running Parallels 11 on Mac

Looks like for version 11, design profile is only available for the pro edition. I know this is a pain to do, but could you downgrade to version 10 with the latest updates (it support windows 10). There may be an issue with version 11, your video card, opengl, and/or el captian.
by Rick Deskins
Fri, Oct 30 2015, 1:47PM
Forum: eCabinet Systems Software
Topic: Problems with eCabinets running Parallels 11 on Mac
Replies: 7
Views: 1605

Re: Problems with eCabinets running Parallels 11 on Mac

I think it should be directx 10 since it is windows 10. Can you make sure that parallels is using the discrete video card? Switching Between Integrated and Discrete Video Adapter Switching between integrated and discrete video cards is pretty simple – the main thing is to send appropriate parameters...
by Rick Deskins
Fri, Oct 30 2015, 10:26AM
Forum: eCabinet Systems Software
Topic: Problems with eCabinets running Parallels 11 on Mac
Replies: 7
Views: 1605

Re: Problems with eCabinets running Parallels 11 on Mac

Have you uninstalled the old parallels tools and installed the newer version of parallels tools?
Did you make sure to set the power option to better proformance?

http://kb.parallels.com/en/112476

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