Failed to create empty document

[Denis L'Heureux]

This just happened. I didn't change anything to the folder. One day I was working on a kitchen and the next I couldn't access it. I have tried to do a \"repair\" but it didn't work.

Any idea? I have to get this kitchen out.

Tx

[DanEpps]

Denis

Make sure you have anti-virus turned off when running the repair option.

[Justin D Melhiser]

Denis

Contact me at jdmelhis@thermwood.com or call me at 1-800-533-6901 ext. 227 and let me know what the message is saying. Thank You.

[DanEpps]

Justin

The error message is \"Failed to create an empty document\".

This occurs for many reasons: A required directory has been moved, deleted or renamed, the program was installed as Administrator and is executed as a User, permissions on the directory do not allow the current user to write, and others.

[Justin D Melhiser]

Denis
I will need to speek with you on the phone to walk you through a few steps to get this taken care of.

[Denis L'Heureux]

Justin and Dan

Tx for the replies. I have fixed it so to speak. Or at least I found the problem. The software was trying to phone home to find any requrired update but my ISP was down for a while. It couldn't phone home and was giving me that error. As soon as my connection was re-established, it worked again like a charm.

Cheers

[Paul Ellis]

Denis,

I think you should name your PC...ET
(Like in ET PHONE HOME...)
I am glad you resolved your problem

Paul

[Denis L'Heureux]

For a while I thought there was aliens or gremlins in there....