An Old Material Problem

Nick M Singer · Post by **Nick M Singer** » Sun, Jul 01 2007, 10:37PM

Anyone in the eCabs team got any new ideas on this old problem which causes the loss of many hours of work? and at the same time tell us what the function of this screen is because it has never worked? The events are as follows: I reopened a file I had been working on and it started loading up to th 100% mark and then the dialogue box headed \"Material not found\" popped up. When I tried to get around it by entering a material non was available to select so I entered a name and size and then the message \"Zero material thickness\" appeared and that was effectively the end of that, NO JOB!!!!

Kerry Fullington · Post by **Kerry Fullington** » Mon, Jul 02 2007, 6:15AM

Nick,
I think this problem can come from changing a material thickness in \"Preferences\" after creating and saving a job using that material. When you try to open the job it looks for the material and can't find one the correct thickness. If you have no other materials the same thickness as the original to replace this with then you get the problem.
If this is causing you down time then contact eCabinets directly through email or \"Feedback\" in the software.

Kerry

Justin Melhiser · Post by **Justin Melhiser** » Mon, Jul 02 2007, 1:11PM

Nick

Please email me or post this job file. My email is cabinets@thermwood.com.

Thank You
Justin

Nick M Singer · Post by **Nick M Singer** » Fri, Jul 06 2007, 11:06AM

Justin I dont seem to be reaching you via mail. Did you get the file or not?