Need a mew registration code

Denis L'Heureux · Post by **Denis L'Heureux** » Fri, Feb 15 2008, 5:26PM

I need to format my computer. I am trying to get a new registration code but I get a message that I have reached the max amount of codes for my Email....What can I do? Is it time to quit or can I just update my email?

Tx

Denis L'Heureux · Post by **Denis L'Heureux** » Sat, Feb 16 2008, 10:57PM

No help on this? There's got to be a way. I need this before I reformat my HDD.

Michael RA Greschuk · Sun, Feb 17 2008, 12:52PM

if you can salvage your old code you can reload ecabs with that code after formating your hard drive or phone Thermwood on Monday and they will email you a new one

Denis L'Heureux · Post by **Denis L'Heureux** » Sun, Feb 17 2008, 9:55PM

I will try the old code thanks

Nick M Singer · Post by **Nick M Singer** » Mon, Feb 18 2008, 1:06AM

How many cats would that be for?? (sorry just had to)

Paul Ellis · Post by **Paul Ellis** » Mon, Feb 18 2008, 3:33AM

Snicker (only once)

Justin Melhiser · Post by **Justin Melhiser** » Mon, Feb 18 2008, 8:22AM

Denis
If you will send me an email or a PM with your email address, I will look you up in our system and get you a new code.

Denis L'Heureux · Post by **Denis L'Heureux** » Wed, Feb 20 2008, 11:18PM

It looks like my PM and email haven't made their way to you. I really need this to carry on.

Dan Voges · Post by **Dan Voges** » Thu, Feb 21 2008, 8:18AM

Dennis,

The maximum number of registration codes that you can get from the automatic generator on the eCab website is 5. If you are needing additional codes, than you have to call in and get those. If you haven't reformatted your computer, than you can open eCabinets and then go to HELP, MY REGISTRATION CODE. You can try to reuse this code, but after you reformat, make sure your computer name matches what it is now currently. If it doesn't work, than you will need a new code. Justin will help you on getting a new code.

Denis L'Heureux · Post by **Denis L'Heureux** » Thu, Mar 13 2008, 6:25AM

OK here goes.

The software crashed to the point where I can not access it. I tried to effect a repair on it but it still won't work. Therefore , I can not retrieve the numbers that was used. I need a new one.

Question: Who do I call? What is the number to call?

I have a job that has to get out......half built but still missing some info. Hardware hasn't been ordered yet either.

Thanks

Pete Riddle · Post by **Pete Riddle** » Thu, Mar 13 2008, 8:07AM

Denis,

If you would like to call, you can call this number. 1-800-221-3865, dial 0 for the operator and tell her that you need a registration code. She will forward you to someone that can help you.

If you would like to contact us via email, you can email us at program@thermwood.com. Please include your company name and phone number so we can look up your account.

Thanks,

Denis L'Heureux · Post by **Denis L'Heureux** » Thu, Mar 13 2008, 3:45PM

Thanks Pete

Re-installed and working well.

Cheers

Pete Riddle · Post by **Pete Riddle** » Fri, Mar 14 2008, 9:43AM

Denis L'Heureux wrote:Thanks Pete

Re-installed and working well.

Cheers

You are quite welcome Denis.

Thermwood / eCabinet Systems

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