eCab 5.2 keeps locking up on startup!

[Joncrawford]

Hello Everyone,

I REALLY need some help..... I've updated to ver 5.2, did the download to my desktop, installed the update, rebooted the computer, but EVERY TIME I start eCabs, the program freezes, I get an error message "the eCabinets application has encountered a problem, and needs to close...." I've tried everything I can think of..... I've compltely removed the program (repeatedly) reinstalled, rebooted.... you name it! I've reset the activation code, still the same problem.

Any help you could give would be FANTASTICALLY appreciated!


Thanks in advance,
Jon Crawford

[Jean G Voyer]

Try to turn off your anti virus program and reinstall ecab.
It might help.

[Joncrawford]

Hi Jean,

I tried turning off the A-virus and the firewall, no luck. Is there anything else you can think of?

Thank you for the reply,
Jon Crawford

[Justin Melhiser]

Jon
What are the specs on your computer? I will also need the specs on your graphics card?