E-cabinets V6

[Bill Madge]

Here's an Idea for the newest version of e-cabinets, why not worry about getting the program in line with the custom production shops that have bought a Thermwood router and are trying to use e-cabinets to program it. If there is a version of e-cabinets that is designed for production I would gladly pay good money to not have these head aches. In the future releases I believe that the main focus should be as follows.

1. Quick and efficient Layouts and Designs
2. LDE, Providing shop drawings with Auto Dimensions.


All I would like to do is provide a design for the customer, shop drawings and the CnC output for the Thermwood, these three simple tasks take too long and require two seperate programs, one for design and the other for the CNC output. E-cab is always crashing and requiring a computer re-boot. Instead of adding more buttons and whistles maybe the core of the program should work properly first......

[Mike Bowers]

Here's an Idea for the newest version of e-cabinets, why not worry about getting the program in line with the custom production shops that have bought a Thermwood router and are trying to use e-cabinets to program it. If there is a version of e-cabinets that is designed for production I would gladly pay good money to not have these head aches. In the future releases I believe that the main focus should be as follows.

1. Quick and efficient Layouts and Designs
2. LDE, Providing shop drawings with Auto Dimensions.

All I would like to do is provide a design for the customer, shop drawings and the CnC output for the Thermwood, these three simple tasks take too long and require two seperate programs, one for design and the other for the CNC output. E-cab is always crashing and requiring a computer re-boot. Instead of adding more buttons and whistles maybe the core of the program should work properly first......

Bill
I does everything you requested already except for auto dim, I use my stock cabinets to do a layout and LDE. I don't go overboard with the details for the customer unless they put down $$$$. I use eCab in the best way it suits my needs. As far as crashing, I don't have any problems on either PC I use. If I decide to send out a job for milling, I just email a file to a shop that has a TW router. So easy a cave man can do it....
Mike

[Walker T Scott]

Bill

What kind of problems are you having? In what areas are you having the most problems? Does it happen only on certain jobs or cabinets if so could you post them with steps?

[Bill Madge]

All my cabinets are basic and have slab doors on them, most of the detail will be on the hardware patterns and machining perameters for the CnC. If I create a small kitchen job or a bathroom vanity I usualy don't have many problems. I am currently working on a larger kitchen where I need to change the length of one wall, I have been working on for about 4 hours now and the program has crashed repeatedly. I have noticed that the crashing is only in the Custom Layout or the LDE and ther amount of resources the program requires when it crashes is about 500,000K.

[Walker T Scott]

Bill

Could you post the job with steps and will take a look.

[Nick M Singer]

Hear Hear Bill!!i have been singing that tired old song of a couple of years now. Fix the basics first, make all existing features work properly before introducing new ones, it will go along way to making the program quicker and enable the user to get the job done more efficiently. I have had problems back and forth to Thermwood with no results so often Ive just given up.

[Walker T Scott]

Nick

Have you reported the issues that you are experiencing? If not, please let us know about them and we will do every thing we can to get them resolved. However, we can not fix issues that are not reported and please do not assume that just because you are experiencing an issue that someone else (or us) has come across it and reported it. If you want to ensure that an issue is fixed, we must be able to reproduce it here and document it. That is some times easier said then done and then we need descriptions, steps and possibly a job or cabinet so we can try to reproduce them. If you want me to verify that a particular issue(s) are documented, please personal message me with them and I will see if they are indeed documented and let you know.

Thanks

[DanEpps]

Nick

Have you reported the issues that you are experiencing? If not, please let us know about them and we will do every thing we can to get them resolved. However, we can not fix issues that are not reported and please do not assume that just because you are experiencing an issue that someone else (or us) has come across it and reported it. If you want to ensure that an issue is fixed, we must be able to reproduce it here and document it. That is some times easier said then done and then we need descriptions, steps and possibly a job or cabinet so we can try to reproduce them. If you want me to verify that a particular issue(s) are documented, please personal message me with them and I will see if they are indeed documented and let you know.

Thanks

I would add that simply posting a question or a complaint in the forum does not constitute reporting it to Thermwood. You need to call Technical Support or send feedback via eCabinets (on the Communications menu).

Be specific with problem descriptions--don't just say that "E-cab is always crashing and requiring a computer re-boot". The programmers have to know exactly what you were doing that caused a crash.

What kind of computer do you have? Does it meet the minimum requirements for eCabinets? What CPU, how much RAM, what kind of video card and how much video RAM, what operating system and is it a desktop or laptop? The type computer you are using has a huge impact on how well eCabinets works. An underpowered computer will definitely crash when you try to run eCabinets.

Post cabinets, assemblies or jobs that you are having problems with. The programmers can disect them to find out what is causing your problems.

Post questions in the forum for help before writing off eCabinets--you have only made 4 posts since joining and 2 of them are in this thread.

[Nick M Singer]

Apart from some very specific problems that I have had going back and forth between ourselves for a year, things of a general nature such as when you have a drawing up in elevation, then edit a cabinet, and then return to the layout the drawing is in plan not in elevation, or you are asked to save when you have made no changes, or the drop down filter of material thicknesses is only in Imperial even though you are working in metric have been raised before (repeatedly) and still things remain the same. These are the types of things that slow down ones productivity as they introduce unnecessary steps. Frankly I am tired of harping on about it.

[Glenn Warner]

How about making the feedback public, perhaps in a separate forum. There could be a public "known issues" (bug) list too. As individual users I think we must be cognizant of the many considerations that go into allocating resources and communicating future development. Compared to other software, (free and fee), eCabinets has done a pretty good job so far.