Unknown Hardware Type

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Nat Wheatley
eCabinets Beta Tester
Posts: 491
Joined: Wed, Apr 15 2009, 8:22PM
Company Name: Plymouth Custom Closets
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Unknown Hardware Type

Post by Nat Wheatley »

Loading the attached cabinet into CE, I get the screen shown below. I'm able to select 'Add All Hardware' and the cabinet does load.
A.PNG
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http://www.plymouthcustomclosets.com

Dell Precision 490/ Intel Xeon 3.20 Ghz/3 GB RAM/ Nvidia Quadro FX 3450/ Windows XP, sp 3
Joe Dusel
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Re: Unknown Hardware Type

Post by Joe Dusel »

There appear to be a few bugs left in the hardware database. I have had this same sort of problem after adding new RTA hardware. and I would guess that the problems are related. My assumption would be that the software is having a problem with the a character that it considers to be invalid in the Product Code for something that you added.

Joe
CFT411 http://www.cft411.com
Intel i7 920 @ 2.67GHz, 6 GB RAM, Windows 7 64 bit, NVIDIA Geforce GT220 (1GB)
Nat Wheatley
eCabinets Beta Tester
Posts: 491
Joined: Wed, Apr 15 2009, 8:22PM
Company Name: Plymouth Custom Closets
Country: UNITED STATES
Location: Plympton, MA

Re: Unknown Hardware Type

Post by Nat Wheatley »

It does seem to be related to RTA hardware. On a number of cabinets I went through and applied an existing RTA hole pattern to all parts of the cabinet, and it appears as though I'm getting the error on those same cabinets.
http://www.plymouthcustomclosets.com

Dell Precision 490/ Intel Xeon 3.20 Ghz/3 GB RAM/ Nvidia Quadro FX 3450/ Windows XP, sp 3
Joe Dusel
eCabinets Beta Tester
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Re: Unknown Hardware Type

Post by Joe Dusel »

Yeah, I reported the RTA bugs last weekend on the beta forum. Hopefully they will be fixed soon.

Joe
CFT411 http://www.cft411.com
Intel i7 920 @ 2.67GHz, 6 GB RAM, Windows 7 64 bit, NVIDIA Geforce GT220 (1GB)
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Ryan Callahan
Thermwood Team
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Re: Unknown Hardware Type

Post by Ryan Callahan »

Nat, Joe,

I am pretty sure this has been fixed and should be in the next release.

Just thought I would let you know.

Thanks.
Ryan Callahan
Thermwood
Dell Precision T3400 / Core 2 Quad Q9400 / 2.4GHz / 8GB RAM / 256MB NVIDIA Quadro FX3450 / Windows 7 x64
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