Images/folders not there after update

Moderators: Jason Susnjara, Larry Epplin, Clint Buechlein, Scott G Vaal, Jason Susnjara, Larry Epplin, Clint Buechlein, Scott G Vaal

Post Reply
David Yurk
New Member
Posts: 16
Joined: Sat, May 17 2008, 10:23AM

Images/folders not there after update

Post by David Yurk »

Recently updated to v6b8. After the update, some folders (cabinets, assemblies) and images (pulls, wood components) were either not there or "image not available". Was able to import the custom cabinet file from backup files, but no luck with hardware images. I can find them on the hard-drive, but can't access them with eCab. Computer skills are only what I've learned to keep it going, so please word any suggestions at that level. Thanks.
David Yurk
Crockett's Cabinetry and Woodworking
HP8760w, i7-2640M 2.8GHz, nVidia Quadro 3000M, Windows 7 (64 bit), 8GB ram
Rick Deskins
Thermwood Team
Posts: 858
Joined: Tue, May 17 2005, 12:47PM
Company Name: Thermwood
Country: UNITED STATES
Location: Thermwood

Re: Images/folders not there after update

Post by Rick Deskins »

Do the pulls/wood components show up in the Hardware Database (Settings/Preferences Dialog->Define Hardware button)? If not, you can reinstall them. The setup program for pulls and wood components are found here.

http://www.ecabinetsystems.com/ecabinet ... pdates.htm
Rick Deskins
David Yurk
New Member
Posts: 16
Joined: Sat, May 17 2008, 10:23AM

Re: Images/folders not there after update

Post by David Yurk »

The pulls, wood components, slides and lazy susans are listed in "Define Hardware" but display "No Image". KD hardware and moldings have images. I can view the jpeg image by opening it from the hard-drive but not from eCab. Would reinstalling them rectify this.

Thanks again,
David
David Yurk
Crockett's Cabinetry and Woodworking
HP8760w, i7-2640M 2.8GHz, nVidia Quadro 3000M, Windows 7 (64 bit), 8GB ram
Post Reply