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JohnLashuay
Guru Member
Posts: 645 Joined: Mon, Nov 20 2006, 3:39PM
Company Name: Rylex Custom Cabinetry-Close
Country: UNITED STATES
Location: Pine Island, New York
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by JohnLashuay » Wed, Apr 23 2014, 8:38AM
I just upgraded my computer from Win XP to Win 7 and loaded Build 14 on it. Every editor comes up as a black screen as shown in the screen shot.
I uninstalled and reinstalled 14 and I get the same results. Has anyone else experienced this??
Thanks, John
Attachments
Scott G Vaal
Thermwood Team
Posts: 1740 Joined: Tue, May 17 2005, 12:44PM
Company Name: Thermwood Corporation
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by Scott G Vaal » Wed, Apr 23 2014, 8:40AM
John,
What graphics card is in your system?
Regards,
Scott Vaal
-Thermwood/eCabinet Systems-
Dell Precision / Xeon E3-1240 / 8GB RAM /NVIDIA Quadro K2000
JohnLashuay
Guru Member
Posts: 645 Joined: Mon, Nov 20 2006, 3:39PM
Company Name: Rylex Custom Cabinetry-Close
Country: UNITED STATES
Location: Pine Island, New York
Contact:
Post
by JohnLashuay » Wed, Apr 23 2014, 10:08AM
Intel R graphics media accelerator HD
Scott G Vaal
Thermwood Team
Posts: 1740 Joined: Tue, May 17 2005, 12:44PM
Company Name: Thermwood Corporation
Location: Thermwood Corp: Dale, Indiana
Contact:
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by Scott G Vaal » Wed, Apr 23 2014, 10:16AM
John,
First, ensure that you have the latest drivers available for the card installed. If after that you still have this issue, go to Setting/Preferences (in eCabSys) and check on the option Use Graphics Double Buffering . You will have to restart eCabSys to fully implement this setting. Let us know your results.
Regards,
Scott Vaal
-Thermwood/eCabinet Systems-
Dell Precision / Xeon E3-1240 / 8GB RAM /NVIDIA Quadro K2000
JohnLashuay
Guru Member
Posts: 645 Joined: Mon, Nov 20 2006, 3:39PM
Company Name: Rylex Custom Cabinetry-Close
Country: UNITED STATES
Location: Pine Island, New York
Contact:
Post
by JohnLashuay » Wed, Apr 23 2014, 10:20AM
updated driver and it works
should have thought of this sooner.
Thanks, Scott!
Scott G Vaal
Thermwood Team
Posts: 1740 Joined: Tue, May 17 2005, 12:44PM
Company Name: Thermwood Corporation
Location: Thermwood Corp: Dale, Indiana
Contact:
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by Scott G Vaal » Wed, Apr 23 2014, 10:32AM
JohnLashuay wrote: updated driver and it works
should have thought of this sooner.
Thanks, Scott!
No problem. Glad your back running.
Regards,
Scott Vaal
-Thermwood/eCabinet Systems-
Dell Precision / Xeon E3-1240 / 8GB RAM /NVIDIA Quadro K2000