Cabinet Doors Lose Parts Hen resizing

[Tom Nienow]

Has anyone else come across this anomaly? When resizing cabinets in the room editor the cabinet doors lose part of their stiles & rails as shown in the picture. I have to take the cabinet to the cabinet editor, go to construction settings, hit okay and the doors go back to normal. It's been happening for quite a while. Another thing that's been happening is when printing from the line editor all the lines designating the dimension from node to node disapear, I have to save the page for copying and print it from the saved document, which shrinks the page, but saves all the lines.

[Clint Buechlein]

Tom,

I'd recommend starting with updating your graphics card driver from the website of the graphics card manufacturer. Nvidia would be here https://www.nvidia.com/download/index.aspx, AMD would be here https://www.amd.com/en/support/download/drivers.html.

-Clint-

[Tom Nienow]

Clint, thanks for that. Updating the graphics card helped with the resizing/door issue, but the printing issue is still there. I've got 2 printers, both HPs, one will print without the node lines while the other (older model) won't print anything from eCabs, but they print just fine from other sources. I've uninstalled, updated and reinstalled both, I've thought about uninstalling and reinstalling eCabs but fear keeps me from doing that, so I just go through the extra steps.

[Kerry Fullington]

Tom,

We had that problem with an older HP printer in the shop office. I found some older drivers (HP Universal Printing PCL6) for the printer that fixed the eCabinets print problem.

I have since gone paperless so I print everything to PDF.

If you still want a paper copy, Print to PDF from eCabinets, then print to paper from the PDF. This should fix your missing lines problem.

[Clint Buechlein]

Tom,

You can try closing eCabinets, navigate to C:\ProgramData\Thermwood\eCabinet Systems and delete DrawingsPrinterSettings.ref. Open eCabinets, reset you printer settings, then see if it works. Its hit or miss if that works, but its an easy try. If you print to PDF and the lines are there, we know eCabinets is creating the information to go to the printer, and its something to do with the driver for the printer like Kerry mentioned.

-Clint-

[Tom Nienow]

Clint, tried that, didn't work. I'll just be saving and printing the pdf's as I have been. Thanks