Error code on install

[James R Green]

Hey guys,

I am trying to upgrade my cureent version with the new but getting a 1720 error message:

Product: eCabinet Systems 6.0 Build 1 -- Error 1720.There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor. Custom action ReadUsersGroupName script error -2147467262, SWbemServicesEx: No such interface supported Line 1069, Column 3,
(NULL)
(NULL)
(NULL)
(NULL)


7B30334638303432352D313530372D344137332D393146392D4232433244413043434646377D



I have read the other posts about this error message, even tried installing it a few more times after rebooting my pc, still it will not install. Can someone help me with this problem?

Thanks,

J Green

[Rick Deskins]

Its failing on a call to wmi. Sounds like a your wmi in windows is busted. Do you have windows xp?

If so, here are steps to repair wmi.

http://www.ehow.com/how_4813096_repair- ... ystem.html

[James R Green]

Hey Rick,

Actually I am running Vista. Any difference?

[Rick Deskins]

Rebuilding the WMI Repository
If you experience behavior when using WMI, such as application errors or scripts that used to work are no longer working, you may have a corrupted WMI repository. To fix a corrupted WMI repository, use these steps:

Windows XP and Windows Vista
Click Start, Run and type CMD.EXE

Note: In Windows Vista, you need to open an elevated Command Prompt window. To do so, click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.

Type this command and press Enter:

net stop winmgmt

Using Windows Explorer, rename the folder %windir%\System32\Wbem\Repository. (For example, %windir%\System32\Wbem\Repository_bad). %windir% represents the path to the Windows directory, which is typically C:\Windows.

Switch to Command Prompt window, and type the following and press ENTER after each line:

net start winmgmt

EXIT

[James R Green]

I have rebuilt the wmi repository and still no such luck. Something I forgot to mention. Since I do not have high speed at my location I saved the file to a thumb drive from another computer. Is it possible that something could be missing or is it just my computer. I guess I can try to save it to a cd and see what happens.

[James R Green]

Well I downloaded the program to a cd and tried to install, still receiving the 1720 error code. Any other sugestions?