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Allan Pippard
New Member
Posts: 5 Joined: Wed, Jan 31 2007, 6:28PM
Post
by Allan Pippard » Thu, Feb 01 2007, 2:21PM
Recently replaced my pc.
Need to use eCabinet software urgently but cannot find the software disc.
Found my v4.0 disc but no longer works.
Can anyone out there email the v5 software to me by zip file?
Many thanks.
Allan
DanEpps
Wizard Member
Posts: 5852 Joined: Thu, Jul 28 2005, 10:18AM
Company Name: Dan Epps
Country: UNITED STATES
Location: Rocky Face GA
Post
by DanEpps » Thu, Feb 01 2007, 3:27PM
I don't think you will be able to receive this via email--it is almost a full CD.
Philip Shantz
eCabinets Beta Tester
Posts: 414 Joined: Tue, May 10 2005, 9:58AM
Location: Bellingham, Washington
Post
by Philip Shantz » Thu, Feb 01 2007, 3:36PM
I think your best bet would be to call Thermwood ASAP and see if they might accomodate you with some sort of overnight mailing -- perhaps they could get it out tomorrow. Otherwise, you'd have to wait until Monday to even SPEAK to someone.
They close in about a little over an hour...good luck!
Allan Pippard
New Member
Posts: 5 Joined: Wed, Jan 31 2007, 6:28PM
Post
by Allan Pippard » Thu, Feb 01 2007, 3:44PM
Thanks for your reply to post.
I am assuming that my hotmail account has enough capacity to receive the files and my broadband connection will be able to cope.
Have contacted Thermwood to see if they can provide a download link for this software direct from their site but have not received a reply.
Is anybody able to give the email route a try for me.
Allan
Rick Deskins
Thermwood Team
Posts: 858 Joined: Tue, May 17 2005, 12:47PM
Company Name: Thermwood
Country: UNITED STATES
Location: Thermwood
Post
by Rick Deskins » Thu, Feb 01 2007, 3:54PM
This is not possible. There are no download links to the software. You are going about this the wrong way. You need to call support. 1-800-533-6901. Even though Thermwood gives eCabinets away for free, does not mean that current eCabinets members are able to do the same and asking another member to do so is considered bad. Sorry.
Rick Deskins
Allan Pippard
New Member
Posts: 5 Joined: Wed, Jan 31 2007, 6:28PM
Post
by Allan Pippard » Thu, Feb 01 2007, 4:08PM
Would appear that I have just been admonished!
I am already a member and just need a quick solution to replace the software I had, but have since mislaid.
Can't see why a member is not allowed to copy the software to a fellow member.
Sorry to be a pain.
Allan
Rick Deskins
Thermwood Team
Posts: 858 Joined: Tue, May 17 2005, 12:47PM
Company Name: Thermwood
Country: UNITED STATES
Location: Thermwood
Post
by Rick Deskins » Thu, Feb 01 2007, 4:26PM
Sorry, i didnt mean to be mean, but i dont see why you just dont call Thermwood Support.
Rick Deskins
Allan Pippard
New Member
Posts: 5 Joined: Wed, Jan 31 2007, 6:28PM
Post
by Allan Pippard » Thu, Feb 01 2007, 4:34PM
Ok. Thermwood support it is then.
Thanks
Allan
Leo Graywacz
Guru Member
Posts: 641 Joined: Tue, Jan 16 2007, 7:56PM
Company Name: LRG WoodCrafting
Location: Windsor Locks, CT
Contact:
Post
by Leo Graywacz » Thu, Feb 01 2007, 7:43PM
Allan, I can send you this through my x-drive account if you want.
DanEpps
Wizard Member
Posts: 5852 Joined: Thu, Jul 28 2005, 10:18AM
Company Name: Dan Epps
Country: UNITED STATES
Location: Rocky Face GA
Post
by DanEpps » Thu, Feb 01 2007, 9:06PM
Leo
You need to read Thermwood's response above:
Even though Thermwood gives eCabinets away for free, does not mean that current eCabinets members are able to do the same and asking another member to do so is considered bad. Sorry.
Doing something like this can get your membership revoked!!!
Leo Graywacz
Guru Member
Posts: 641 Joined: Tue, Jan 16 2007, 7:56PM
Company Name: LRG WoodCrafting
Location: Windsor Locks, CT
Contact:
Post
by Leo Graywacz » Thu, Feb 01 2007, 10:34PM
Oops, never mind. Better contact Thermwood instead.
Jean G Voyer
Guru Member
Posts: 527 Joined: Tue, May 17 2005, 1:38PM
Company Name: Janot Interiors Ltd
Location: Calgary, Alberta, Canada
Contact:
Post
by Jean G Voyer » Fri, Feb 02 2007, 9:47AM
I tought someone could borrow someone else CD. Would downloading be the same? Since the registration code identifies the user...
Just wondering...?
Jean-Gabriel Voyer
Janot Interiors Ltd
www.customcabinetscalgary.com
Dell Precision PWS490, Intel Xeon CPU,3.00 GB Ram, Window XP Pro, Quadro Fx 3500
Justin D Melhiser
Post
by Justin D Melhiser » Fri, Feb 02 2007, 9:54AM
Allan
I am working on getting you the software ASAP. I Will give you a call with what I found out about the shipping you had asked me about. If you have any questions feel free to call me direct at 1-800-533-6901 ext. 227 Thank you.
Allan Pippard
New Member
Posts: 5 Joined: Wed, Jan 31 2007, 6:28PM
Post
by Allan Pippard » Fri, Feb 02 2007, 10:04AM
Jean,
Originally, that was my way of thinking too. Just goes to show what I know!
Justin @ Thermwood is gonna send replacement to me. Shame I need to wait up to 14 days for delivery, or pay for overnight/2 day service.
Never mind. Should have looked after the original cd. My fault.
Sincere thanks to one and all.
Allan