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by Rick Deskins
Wed, Nov 04 2015, 2:39PM
Forum: eCabinet Systems Software
Topic: Software Problems on a Mac
Replies: 3
Views: 1745

Re: Software Problems on a Mac

Download and Install Service Pack 3, then Install the hotfix.

Run windows update and install the updates or use the stand alone install.

Windows Update
http://update.microsoft.com

Service Pack 3 download link
https://www.microsoft.com/en-us/downloa ... aspx?id=24
by Rick Deskins
Wed, Nov 04 2015, 2:27PM
Forum: eCabinet Systems Software
Topic: V6.1 Crashing on Opening Files (Vista, XP, or Win 7 w/o SP1)
Replies: 0
Views: 6252

V6.1 Crashing on Opening Files (Vista, XP, or Win 7 w/o SP1)

Older Windows Versions As of version 6.1, eCabinet Systems will no longer fully support 'Windows Vista', 'Windows XP', or 'Windows 7 without Service Pack 1'. However, eCabinet Systems 6.1 WILL run on these systems if the corresponding hotfix or service pack below is installed. Please refer to the up...
by Rick Deskins
Wed, Nov 04 2015, 2:25PM
Forum: eCabinet Systems Software
Topic: Software Problems on a Mac
Replies: 3
Views: 1745

Re: Software Problems on a Mac

Older Windows Versions As of version 6.1, eCabinet Systems will no longer fully support 'Windows Vista', 'Windows XP', or 'Windows 7 without Service Pack 1'. However, eCabinet Systems 6.1 WILL run on these systems if the corresponding hotfix or service pack below is installed. Please refer to the up...
by Rick Deskins
Fri, Oct 30 2015, 8:54PM
Forum: eCabinet Systems Software
Topic: Problems with eCabinets running Parallels 11 on Mac
Replies: 7
Views: 2041

Re: Problems with eCabinets running Parallels 11 on Mac

Looks like for version 11, design profile is only available for the pro edition. I know this is a pain to do, but could you downgrade to version 10 with the latest updates (it support windows 10). There may be an issue with version 11, your video card, opengl, and/or el captian.
by Rick Deskins
Fri, Oct 30 2015, 1:47PM
Forum: eCabinet Systems Software
Topic: Problems with eCabinets running Parallels 11 on Mac
Replies: 7
Views: 2041

Re: Problems with eCabinets running Parallels 11 on Mac

I think it should be directx 10 since it is windows 10. Can you make sure that parallels is using the discrete video card? Switching Between Integrated and Discrete Video Adapter Switching between integrated and discrete video cards is pretty simple – the main thing is to send appropriate parameters...
by Rick Deskins
Fri, Oct 30 2015, 10:26AM
Forum: eCabinet Systems Software
Topic: Problems with eCabinets running Parallels 11 on Mac
Replies: 7
Views: 2041

Re: Problems with eCabinets running Parallels 11 on Mac

Have you uninstalled the old parallels tools and installed the newer version of parallels tools?
Did you make sure to set the power option to better proformance?

http://kb.parallels.com/en/112476
by Rick Deskins
Thu, Oct 29 2015, 1:42PM
Forum: eCabinet Systems Software
Topic: inserting items in cabinets
Replies: 1
Views: 1328

Re: inserting items in cabinets

I believe what you are doing is going to the hinge or pulls tab in the item window and then clicking the Not Set icon to bring up the Select Hardware dialog. Once that dialog show, you do not see the Select button at the bottom. This is probably because you have large fonts on in windows. (I will se...
by Rick Deskins
Fri, Oct 02 2015, 12:55PM
Forum: eCabinet Systems Software
Topic: Add drawer with recessed shelf and partition
Replies: 4
Views: 2863

Re: Add drawer with recessed shelf and partition

Can you post the cabinet or send it to beta@thermwood.com?

Thanks,
Rick
by Rick Deskins
Thu, Oct 01 2015, 8:46PM
Forum: eCabinet Systems Software
Topic: IMPORT BATCH LIST
Replies: 15
Views: 5261

Re: IMPORT BATCH LIST

Glad to hear that it worked. All I did to your xls file is remove the space at the end of "LD ACCESSORIES".
by Rick Deskins
Thu, Oct 01 2015, 2:13PM
Forum: eCabinet Systems Software
Topic: IMPORT BATCH LIST
Replies: 15
Views: 5261

Re: IMPORT BATCH LIST

Does this work for you?
by Rick Deskins
Thu, Oct 01 2015, 7:57AM
Forum: eCabinet Systems Software
Topic: IMPORT BATCH LIST
Replies: 15
Views: 5261

Re: IMPORT BATCH LIST

You have a space after the directory name. May try removing the trailing space.
by Rick Deskins
Wed, Sep 30 2015, 7:15PM
Forum: eCabinet Systems Software
Topic: IMPORT BATCH LIST
Replies: 15
Views: 5261

Re: IMPORT BATCH LIST

Can you post your excel file you are trying to import?
by Rick Deskins
Wed, Sep 23 2015, 8:07PM
Forum: eCabinet Systems Software
Topic: IMPORT BATCH LIST
Replies: 15
Views: 5261

Re: IMPORT BATCH LIST

You mentioned you were using open office. If you do not have excel install on your pc, you need to install excel viewer. It puts the proper dll on your pc that will allow for excel imports.

http://www.microsoft.com/en-us/download/details.aspx?id=10
by Rick Deskins
Wed, Sep 09 2015, 2:07PM
Forum: eCabinet Systems Software
Topic: constraint manager test button
Replies: 4
Views: 1955

Re: constraint manager test button

You can use H for height of part, W for width of part, T for thickness of part.
by Rick Deskins
Wed, Sep 09 2015, 9:13AM
Forum: eCabinet Systems Software
Topic: constraint manager test button
Replies: 4
Views: 1955

Re: constraint manager test button

Currently the test button is only be available for regular cabinets parts. Drawer Box parts from the Drawer Box Desginer do not have the test button in constraint manager.

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