Search found 538 matches

by Rick Deskins
Wed, Nov 04 2015, 5:58PM
Forum: eCabinet Systems Software
Topic: Problems with 6.1
Replies: 8
Views: 4778

Re: Problems with 6.1

Will it send if you zip it?
by Rick Deskins
Wed, Nov 04 2015, 3:17PM
Forum: eCabinet Systems Software
Topic: version 6.1 issue
Replies: 1
Views: 1811

Re: version 6.1 issue

Can you send the job to cabinets@thermwood.com for us to take a look at?
by Rick Deskins
Wed, Nov 04 2015, 3:14PM
Forum: eCabinet Systems Software
Topic: Pocket hole in shopbot link
Replies: 2
Views: 1780

Re: Pocket hole in shopbot link

Can you send a shopbot link export to cabinets@thermwood.com?
by Rick Deskins
Wed, Nov 04 2015, 3:11PM
Forum: eCabinet Systems Software
Topic: Problems with 6.1
Replies: 8
Views: 4778

Re: Problems with 6.1

No changes were made between the last RC and the Release. Can you send the job to cabinets@thermwood.com for us to take a look at?
by Rick Deskins
Wed, Nov 04 2015, 2:39PM
Forum: eCabinet Systems Software
Topic: Software Problems on a Mac
Replies: 3
Views: 2399

Re: Software Problems on a Mac

Download and Install Service Pack 3, then Install the hotfix.

Run windows update and install the updates or use the stand alone install.

Windows Update
http://update.microsoft.com

Service Pack 3 download link
https://www.microsoft.com/en-us/downloa ... aspx?id=24
by Rick Deskins
Wed, Nov 04 2015, 2:27PM
Forum: eCabinet Systems Software
Topic: V6.1 Crashing on Opening Files (Vista, XP, or Win 7 w/o SP1)
Replies: 0
Views: 8063

V6.1 Crashing on Opening Files (Vista, XP, or Win 7 w/o SP1)

Older Windows Versions As of version 6.1, eCabinet Systems will no longer fully support 'Windows Vista', 'Windows XP', or 'Windows 7 without Service Pack 1'. However, eCabinet Systems 6.1 WILL run on these systems if the corresponding hotfix or service pack below is installed. Please refer to the up...
by Rick Deskins
Wed, Nov 04 2015, 2:25PM
Forum: eCabinet Systems Software
Topic: Software Problems on a Mac
Replies: 3
Views: 2399

Re: Software Problems on a Mac

Older Windows Versions As of version 6.1, eCabinet Systems will no longer fully support 'Windows Vista', 'Windows XP', or 'Windows 7 without Service Pack 1'. However, eCabinet Systems 6.1 WILL run on these systems if the corresponding hotfix or service pack below is installed. Please refer to the up...
by Rick Deskins
Fri, Oct 30 2015, 8:54PM
Forum: eCabinet Systems Software
Topic: Problems with eCabinets running Parallels 11 on Mac
Replies: 7
Views: 3032

Re: Problems with eCabinets running Parallels 11 on Mac

Looks like for version 11, design profile is only available for the pro edition. I know this is a pain to do, but could you downgrade to version 10 with the latest updates (it support windows 10). There may be an issue with version 11, your video card, opengl, and/or el captian.
by Rick Deskins
Fri, Oct 30 2015, 1:47PM
Forum: eCabinet Systems Software
Topic: Problems with eCabinets running Parallels 11 on Mac
Replies: 7
Views: 3032

Re: Problems with eCabinets running Parallels 11 on Mac

I think it should be directx 10 since it is windows 10. Can you make sure that parallels is using the discrete video card? Switching Between Integrated and Discrete Video Adapter Switching between integrated and discrete video cards is pretty simple – the main thing is to send appropriate parameters...
by Rick Deskins
Fri, Oct 30 2015, 10:26AM
Forum: eCabinet Systems Software
Topic: Problems with eCabinets running Parallels 11 on Mac
Replies: 7
Views: 3032

Re: Problems with eCabinets running Parallels 11 on Mac

Have you uninstalled the old parallels tools and installed the newer version of parallels tools?
Did you make sure to set the power option to better proformance?

http://kb.parallels.com/en/112476
by Rick Deskins
Thu, Oct 29 2015, 1:42PM
Forum: eCabinet Systems Software
Topic: inserting items in cabinets
Replies: 1
Views: 1807

Re: inserting items in cabinets

I believe what you are doing is going to the hinge or pulls tab in the item window and then clicking the Not Set icon to bring up the Select Hardware dialog. Once that dialog show, you do not see the Select button at the bottom. This is probably because you have large fonts on in windows. (I will se...
by Rick Deskins
Fri, Oct 02 2015, 12:55PM
Forum: eCabinet Systems Software
Topic: Add drawer with recessed shelf and partition
Replies: 4
Views: 3764

Re: Add drawer with recessed shelf and partition

Can you post the cabinet or send it to beta@thermwood.com?

Thanks,
Rick
by Rick Deskins
Thu, Oct 01 2015, 8:46PM
Forum: eCabinet Systems Software
Topic: IMPORT BATCH LIST
Replies: 15
Views: 7988

Re: IMPORT BATCH LIST

Glad to hear that it worked. All I did to your xls file is remove the space at the end of "LD ACCESSORIES".
by Rick Deskins
Thu, Oct 01 2015, 2:13PM
Forum: eCabinet Systems Software
Topic: IMPORT BATCH LIST
Replies: 15
Views: 7988

Re: IMPORT BATCH LIST

Does this work for you?
by Rick Deskins
Thu, Oct 01 2015, 7:57AM
Forum: eCabinet Systems Software
Topic: IMPORT BATCH LIST
Replies: 15
Views: 7988

Re: IMPORT BATCH LIST

You have a space after the directory name. May try removing the trailing space.

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