Locking up when saving

Jerry McClain · Post by **Jerry McClain** » Fri, Jun 08 2007, 2:24PM

I have a layout and am trying to put a countertop on it and I can get the tops on just fine but when I try to save it the system locks up. Can anyone help me with this. I am attaching the layout.

Theodore R Fountain · Post by **Theodore R Fountain** » Fri, Jun 08 2007, 5:40PM

I had the same thing happen. It only froze when i tried to save the job with a countertop placed on an island made of 2 cabinets. All the other countertops saved fine. but i was able to narrow it down to the one countertop. I got around it by useing a display cube instead.

Brian Shannon · Post by **Brian Shannon** » Fri, Jun 08 2007, 6:15PM

Same here. It must be a countertop bug...

Al Navas · Post by **Al Navas** » Fri, Jun 08 2007, 6:26PM

You may try doing a Search here, using the terms \"countertop\" and \"bug\", and selecting the radio button \"search for all terms\". I got around 8 hits.

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Rick Palechuk · Post by **Rick Palechuk** » Sat, Jun 09 2007, 10:02AM

I think there was an issue with having three c-tops in a room.

Michael Yeargain · Post by **Michael Yeargain** » Sat, Jun 09 2007, 11:48AM

I think it was Rick Deskins who discovered a work around while this is fixed.

If I am wrong I am sorry for the incorrect credit.

Take the last countertop you place into a room, into the part editor, click return, and go back to the layout room. It should save now. This should help.

Justin Melhiser · Post by **Justin Melhiser** » Mon, Jun 11 2007, 7:27AM

Jerry
I am taking a look at this job file. I will let you know what I find out.

Walker T Scott · Post by **Walker T Scott** » Mon, Jun 11 2007, 7:42AM

This is a known issue and will be fixed in the next patch. Here is a link to the original post. There is a work around just simply take a countertop to the part editor and then return you don’t have to do any thing to the countertop and it should save fine.

http://www.thermwood.com/forums/viewtop ... highlight=

walker

Michael Yeargain · Post by **Michael Yeargain** » Tue, Jun 12 2007, 4:51AM

Michael Yeargain wrote:I think it was Rick Deskins who discovered a work around while this is fixed.

If I am wrong I am sorry for the incorrect credit.

Take the last countertop you place into a room, into the part editor, click return, and go back to the layout room. It should save now. This should help.

It appears that I was incorrect. Gene Kimmi was the one who discovered the work around. Sorry Gene.

Gene Kimmi · Post by **Gene Kimmi** » Tue, Jun 12 2007, 7:39PM

Mike,

No problem. More important than the credit for finding a work-around, is that one was found and we can all continue using this great software without that problem.

As I was banging my head against the wall trying to save the job I was working on, I decided to take the top to the part editor and dock the corners off. I found that this let me save the job without the lockup problem.

Jerry McClain · Post by **Jerry McClain** » Thu, Jun 21 2007, 4:39PM

Just an update for you folks who helped me with this, there were other problems with this job that Justin couldn't recreate but when we sent him screen shots comparing his machine to ours there were differences. We sent some files for him to look at and hopefully he will figure out what happened on this job.

Thermwood / eCabinet Systems

Locking up when saving

Locking up when saving

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